Senior ServiceNow Technical Consultant

Cognizant; Deutschland; Hybrid; EUR 90.000 - 140.000; Vollzeit

Zusammenfassung

Cognizant is seeking a Sr ServiceNow Technical Consultant to design, develop, and implement scalable ServiceNow solutions that optimize client business processes and digital workflows. You will collaborate with project managers, architects, developers, and client stakeholders to deliver high-quality outcomes.

Based on client and project needs, the role may be remote, hybrid, or onsite, with opportunities to mentor teams and drive service excellence across ITSM and related ServiceNow product

Qualifikationen

• CSA certification is required.
• CIS-ITSM certification required.
• 8+ years hands-on ServiceNow experience.
• Experience implementing ITSM and at least two other ServiceNow products.
• Strong JS/HTML/CSS, integrations, and web tech skills.
• Experience in Agile delivery and SDLC.
• Ability to create technical designs, architecture docs, and estimates.
• Advanced English communication skills.
• Bachelor's degree in CS/IT or equivalent

Aufgaben

• Design, develop, and implement ServiceNow solutions following best practices.
• Translate business requirements and technical specs into scalable solutions.
• Lead design discussions and integration activities across modules.
• Mentor developers and promote coding standards and quality.
• Collaborate with cross-functional teams and client stakeholders to ensure delivery.

Kenntnisse

ServiceNow

JavaScript

HTML

CSS

Integrations

Agile

English communication

Ausbildung

Bachelor's degree in Computer Science / IT or related field

Tools

ServiceNow CSA

CIS-ITSM

Jobbeschreibung

Sr ServiceNow Technical Consultant

About the role

As a Sr ServiceNow Technical Consultant you will make an impact by designing, developing, and implementing scalable ServiceNow solutions that help clients optimize their business processes and digital workflows. You will be a valued member of the ServiceNow practice and work collaboratively with project managers, architects, developers, and client stakeholders to deliver high-quality outcomes.

In this role, you will:

• Design, develop, and implement ServiceNow solutions following platform best practices and client requirements.
• Translate business requirements, user stories, and technical specifications into scalable and maintainable solutions.
• Lead technical design discussions, solution architecture decisions, and integration activities across ServiceNow modules.
• Provide mentorship and technical guidance to developers while promoting development standards and code quality.
• Collaborate with cross-functional teams and client stakeholders to ensure successful project delivery and continuous improvement.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this position may be remote, hybrid, or onsite depending on client and project needs. In Bogota, Colombia.

What you need to have to be considered

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM).
• 8+ years of hands-on experience developing and configuring solutions on the ServiceNow platform.
• Experience implementing ServiceNow ITSM and at least two additional ServiceNow product lines.
• Strong development experience with JavaScript, HTML, CSS, integrations, and web technologies.
• Experience working in Agile delivery environments and across the software development lifecycle.
• Ability to create technical designs, architecture documentation, and effort estimations.
• Advanced English communication skills, both written and verbal.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

These will help you stand out

• Additional ServiceNow certifications across ServiceNow product suites.
• ITIL Foundation certification or Service Management knowledge.
• Experience serving as a technical lead on enterprise ServiceNow implementations.
• Strong troubleshooting, code review, and performance optimization skills.
• Experience mentoring technical teams and supporting capability development.
• Postgraduate studies related to software engineering, technology, or digital transformation.

Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [e-mail] with your request and contact information.