Service employee (m/f/d) full-time

Carls Hamburg; Hamburg; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Christmas/holiday bonuses

Above-tariff pay

Travel benefits

F&B/SPA discounts

Referral bonus up to €1,000 gross

Health insurance & pension

Coaching through voiio

Training & education

Zusammenfassung

CARLS an der Elbphilharmonie in Hamburg is seeking a full-time service employee (m/f/d) to manage your own station, greet guests, and ensure smooth service. You will coordinate workflows and uphold high standards of guest care in a vibrant setting adjacent to the Elbphilharmonie.

You will also support the training of apprentices and staff, maintain hygiene levels, and contribute to a positive team atmosphere with a service-driven mindset.

Qualifikationen

• Completed training as hotel specialist or restaurant/hospitality.
• Hospitable, open-minded and communicative.
• Enjoys working with people and delivering great service.
• Willing to contribute to team spirit and guest satisfaction.

Aufgaben

• Manage your own station and attend to guests.
• Coordinate processes to ensure smooth service.
• Support the training of apprentices and employees.
• Ensure cleanliness and hygiene standards.

Kenntnisse

Hospitality training

Customer service

People skills

Ausbildung

Hotel/Restaurant training

Jobbeschreibung

At CARLS an der Elbphilharmonie, enjoyment and socialising are the order of the day: in the style of French brasseries and bistros. You will find this slice of France in a fantastic location right next to Hamburg's Elbphilharmonie concert hall and with a total of three different catering areas: CARLS Brasserie, CARLS Bistro and CARLS Wine Bar. Do you share our joy when French feel-good cuisine with a high-class yet down-to-earth offer makes the hearts of your guests beat faster? Would you like to join our dedicated and motivated teamas a full-time service employee (m/f/d) ? Then we should get to know each other!

It's in your hands

• Managing your own station and looking after guests
• Coordinating processes to ensure smooth service
• Supporting the training of apprentices and employees
• Responsibility for cleanliness and compliance with hygiene standards

What you bring to the team

• At best, you have completed training as a hotel specialist (m/f/d), specialist (m/f/d) for restaurants and event catering or other experience in similar areas
• You have a hospitable, open-minded and communicative manner
• Enjoy working with people and providing great service
• A desire to make guests happy together with our humorous team

This is what awaits you in our team:

• A permanent employment contract that offers you long‑term prospects and career security
• Fair remuneration in accordance with the collective agreement, including additional payments such as Christmas and holiday bonuses
• Above‑tariff pay depending on your qualifications
• Attractive travel benefits for our exclusive resorts and hotels
• Reduced prices on F&B and SPA services at all locations
• Bonus payments for service exchanges and special
• support services - we honour additional commitment with extra recognition
• Anniversary bonuses from the very first year of service
• Our referral programme rewards you with up to €1,000 gross per referral
• Supplementary company health insurance and pension scheme to ensure your financial security for all situations in life
• Free support and coaching offers for various areas of life from our partner voiio
• Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy
• Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
• Corporate benefits: discounts with over 1,500 partners for high‑quality products and services
• Provision of free employee clothing - including dry cleaning
• Our own staff canteen
• We are proud to be a member of the Diversity Charter - with us, it's your personality that counts, not your background or CV