Senior Technical Account Manager

Akamai Technologies, Inc; Garching bei München; On-site; EUR 90,000 - 140,000; Full time

Benefits offered by this job

FlexBase

Job summary

Akamai Technologies, Inc. is seeking a Senior Technical Account Manager (TAM) for Guardicore Segmentation in Germany.

You will act as a trusted advisor to strategic enterprise customers, guiding them in implementing Zero Trust segmentation and optimizing their use of Akamai's platform to enhance security and performance. You will own the technical relationship, drive customer success and adoption, and deliver measurable value while identifying growth opportunities.

Qualifications

• Experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar).
• Solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation).
• Experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection).
• Hands-on experience with Linux/Windows environments.
• Strong troubleshooting and problem-solving skills.
• Fluency in English and German for enterprise communication.

Responsibilities

• Own the technical relationship with strategic enterprise customers.
• Drive customer success and adoption of Akamai Guardicore Segmentation.
• Deliver strategic value and demonstrate deep technical expertise.
• Support growth and expansion opportunities with key accounts.

Skills

Technical account management

Customer-facing

Troubleshooting

English & German fluency

Tools

Linux

Windows

Job description

Are you excited to work with innovative security products? / Does the prospect of a career in cybersecurity inspire you?

Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?

Join Akamai's Enterprise Security Group Customer Success Team!

We're always looking for new people to further our purpose of making life better for billions of people, billions of times a day by powering and protecting businesses online.

Partner with the best

As a Senior Technical Account Manager (TAM) for Guardicore Segmentation at Akamai Technologies, you will act as a trusted technical advisor to our strategic enterprise customers. You will guide them in implementing and optimizing Zero Trust segmentation strategies, ensuring they maximize the value of our platform while strengthening their security posture.

• Owning the Technical Relationship
• Driving Customer Success & Adoption
• Delivering Strategic Value
• Demonstrating Technical Expertise & Problem Solving
• Driving Growth & Expansion

Do what you love

To be successful in this role you will:

• Have relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
• Have solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
• Have experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
• Have hands-on experience with Linux/Windows environments
• Have solid troubleshooting and problem-solving skills
• Have experience working with large enterprise customers in EMEA and be fluent in English and German

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

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