Senior Service Partner Development Manager - Germany/Poland

Sungrow Europe - Welcome traveler!; München; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Sungrow Europe seeks a Senior Service Partner Development Manager to lead the upgrade of our service partner framework across the EMEA region. You will drive development, evaluation and optimization of the partner network to enhance service coverage, quality and business growth.

You will negotiate and implement long-term framework agreements with strategic service partners, aligning operations with technical and commercial goals.

Qualifikationen

• Bachelor's degree or above in Business, Engineering, Operations, or related field.
• 3+ years in service partner management, supplier management, or service operations.
• Experience with framework agreement negotiation and understanding of service pricing logic.

Aufgaben

• Lead upgrade of the service partner management framework across the EMEA region.
• Drive development, evaluation, and optimization of the regional service partner network.
• Negotiate, implement and improve long-term framework agreements with strategic service partners.
• Interface between service operations, technical teams, and commercial stakeholders.
• Collaborate with technical teams to define and maintain operational guidance documents (labor/material definitions).
• Maintain transparency on partner-related cost structures and identify improvements.

Kenntnisse

Service partner management

Framework negotiation

Cross-regional coordination

Supplier management

English fluency

Chinese language (nice to have)

Ausbildung

Bachelor's degree or above

Jobbeschreibung

Your mission

Greetings, aspiring Senior Service Partner Development Manager! We're thrilled to introduce a pivotal role that connects our cutting‑edge technology with our robust service network across the EMEA region. Curious what this is all about? Let’s dive right in:

• You will lead the upgrade of our overall service partner management framework across EMEA, ensuring alignment with long‑term strategy, operational standards, and business targets.
• You will drive the development, evaluation, and continuous optimization of our regional service partner network to enhance service coverage, quality, and business growth.
• You will support the negotiation, implementation, and improvement of long‑term framework agreements with strategic service partners, building sustainable cooperation models.
• You will act as a key interface between service operations, technical teams, and commercial stakeholders to ensure aligned decisions and effective execution.
• You will work closely with technical teams to define, update, and maintain crucial operational guidance documents, including labor and material definitions.
• You will establish and maintain transparency on partner‑related cost structures, supporting analysis and identifying improvement opportunities.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit into this role and be happy for a long time, your ideal background should look a lot like this:

• You possess a Bachelor's degree or above in Business, Engineering, Operations, or a related field.
• You bring at least 3 years of experience in service partner management, supplier management, or service operations, ideally with experience working with technical teams.
• You have proven experience in framework agreement negotiation and understand service pricing logic, cost structures, and operational processes.
• You demonstrate excellent communication and coordination skills, especially within cross‑regional teams.
• You are fluent in English, both written and spoken; Chinese language skills are a plus.
• You can work independently and effectively manage urgent topics within a dynamic regional environment.

Why us?

Join a team that is at the heart of our operations, driving the green energy revolution by ensuring exceptional service delivery across EMEA. We offer a vibrant international environment where your skills in partner development and operational excellence will directly contribute to our mission of providing clean power for all. This is your chance to make a tangible impact, collaborating with diverse teams and shaping the future of sustainable energy.