Senior Sales Operations Manager, EMEA

Talon.One LinkedIn Jobs; Berlin, München; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Adyen+ allowance

28 days annual leave

Commuting allowance €115

Pension 25% employer contribution

Annual all-company gathering

Job summary

Talon.One, an Adyen company, seeks an experienced Senior Sales Operations Manager to partner with EMEA Go-To-Market leadership, driving forecasting rigor, commission strategy, and deal desk management. You’ll align with Sales, Finance, and Legal to convert priorities into operational reality and improve pipeline health.

Reporting to Head of Revenue Operations, this role is full-time and based in Berlin/Munich, Germany, within a 5-person Revenue Operations team that enables scalable, data-driven

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or related field.
• 6+ years of sales operations experience, with at least 2 years in a senior role.
• Advanced proficiency in Salesforce and other sales tech stack tools.
• Expertise in designing and administering sales commission plans.
• Extensive experience in deal desk management, including pricing approvals and contract oversight.
• Strong analytical mindset with advanced Excel skills.
• Prior experience in a B2B SaaS or technology company is required.
• Exceptional organizational and cross-functional collaboration skills.

Responsibilities

• Manage the sales forecast rhythm with Global Sales Leadership.
• Work with a modern GTM tech stack to drive insights and automation.
• Oversee commission strategy and monthly payout processes.
• Define KPIs, maintain sales dashboards, provide performance insights.
• Identify and fix sales process inefficiencies with Sellers.
• Own Quote-to-Cash in Salesforce and CLM workflows.
• Build the deal desk, including pricing approvals and contract reviews.
• Support Sellers to improve day-to-day efficiency.

Skills

Sales operations experience

Analytical mindset

Excel skills

Communication & collaboration

B2B SaaS experience

Education

Bachelor’s degree in Business, Finance, Operations, or related field

Tools

Salesforce

Gong

CaptivateIQ

Xactly

Spiff

CaptivateIQ

Claude

Job description

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

ABOUT THE ROLE:

Talon.One is seeking an experienced Senior Sales Operations Manager to serve as a strategic partner to our EMEA Go-To-Market leadership team, driving the rigor, forecasting accuracy, and operational maturity our revenue engine needs as we scale. You’ll own sales forecasting, commission strategy, and deal desk management, while partnering closely with Sales, Finance, and Legal to turn strategic priorities into operational reality. Day to day, that means being the person Sales Leadership turns to for a clear read on pipeline health.

Reporting to the Head of Revenue Operations, this is a business-critical role that directly influences the success of Talon.One’s sales strategy and execution.

This is a full-time role based in Berlin/Munich, Germany.

ABOUT THE TEAM:

You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. We serve as strategic partners, not a support function, to Sales, Customer Success, Marketing, and Leadership, working across regions to make our revenue engine scalable, data-driven, and aligned. Our mission is to give revenue teams the tools, data, and workflows they need to drive predictable growth and smarter decisions.

ONCE YOU ARE HERE YOU WILL:

• Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices
• Work with a modern GTM tech stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to drive the insights and automation this role depends on
• Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process
• Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization
• Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness
• Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce, streamlined workflows in CLM, and seamless integration with Finance's billing system
• Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity
• Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness

WHAT WE NEED YOU TO BRING TO THE TABLE:

• A Bachelor’s degree in Business, Finance, Operations, or a related field
• 6+ years of sales operations experience, with at least 2 years in a senior role
• Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
• Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
• Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
• A strong analytical mindset, with advanced Excel skills
• Prior experience in a B2B SaaS or technology company is required
• Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels

WHAT'S IN IT FOR YOU:

• Adyen+, a significant monthly allowance to spend on whatever matters most to you and your wellbeing
• 28 days of paid annual leave
• €115 monthly commuting allowance when you join us in the office 3 days per week
• 25% employer contribution to your pension
• Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
• Opportunity to connect in person at Adyen offices across 29 locations worldwide