Senior Manager Process Excellence SC Operations (f/m/x)

Douglas Group; Düsseldorf; Hybrid; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

The DOUGLAS Group is seeking a Global SC Process Expert to design and implement global process designs (GPDs) for Supply Chain Operations across clusters. You translate business requirements into process and system specs and ensure consistent ways of working.

You will collaborate with local SC Operations, central IT, Controlling, and external partners, drive IT change requests, support S/4HANA implementation, and define data governance and standards across the network.

Qualifikationen

• Solid business background, e.g. as a Business Process Expert, ideally in Supply Chain Operations.
• Experience designing and optimizing processes and translating requirements into process and system specs.
• Strong IT affinity with S/4HANA.
• Analytical, structured, detail-oriented; challenges assumptions.
• Understand how processes, data and systems interact end to end.
• Excellent cross-functional stakeholder management.

Aufgaben

• You make the global process designs (GPDs) for SC Operations actionable, implement them and ensure consistent ways of working across all clusters.
• You contribute your functional expertise and the clusters’ perspective to process design, recommend targeted process changes and advise on best practices.
• You assess the feasibility of process designs in the clusters and contribute to change impact analyses and IT mapping.
• You act as Global Business Expert and drive the alignment of IT change requests, consolidating cluster requirements into global requirements and prioritizing them within SC Operations.
• You support the S/4HANA implementation in Supply Chain from an SC Operations perspective.
• You ensure end-to-end process adherence across SC Operations.
• You build a network with local operations experts and use their perspective to set realistic standards and unlock improvement potential.
• You define data flows, monitoring and governance, including in collaboration with our 3PL partners.
• You work closely with local SC Operations teams, local project teams, central IT teams, Group functions (including Controlling), Global Business Experts and Global Process Owners, as well as with external partners such as our 3PL partners and our S/4 implementation partner.

Kenntnisse

Business Process

Process Design

IT/SAP S/4HANA

Analytical Thinking

End-to-End

Stakeholder Management

German & English

Jobbeschreibung

TASKS WITH IMPACT

• You make the global process designs (GPDs) for SC Operations actionable, implement them and ensure consistent ways of working across all clusters
• You contribute your functional expertise and the clusters’ perspective to process design, recommend targeted process changes and advise on best practices
• You assess the feasibility of process designs in the clusters and contribute to change impact analyses and IT mapping
• You act as Global Business Expert and drive the alignment of IT change requests, consolidating cluster requirements into global requirements and prioritizing them within SC Operations
• You support the S/4HANA implementation in Supply Chain from an SC Operations perspective
• You ensure end-to-end process adherence across SC Operations
• You build a network with local operations experts and use their perspective to set realistic standards and unlock improvement potential
• You define data flows, monitoring and governance, including in collaboration with our 3PL partners
• You work closely with local SC Operations teams, local project teams, central IT teams, Group functions (including Controlling), Global Business Experts and Global Process Owners, as well as with external partners such as our 3PL partners and our S/4 implementation partner

YOUR SKILLS

We follow a competency-based and fair recruiting approach. That's why we’re interested not only in your previous experience, but also in how you create impact, drive change and collaborate successfully with different stakeholders.

• You have a solid business background, e.g. as a Business Process Expert, ideally in Supply Chain Operations
• You have experience in designing and optimizing processes and confidently translate business requirements into process and system requirements
• You have a strong technical affinity and enjoy working with IT-based solutions, ideally related to S/4HANA
• You work analytically, in a structured way and with great attention to detail, and you critically challenge assumptions
• At the same time, you never lose sight of the bigger picture and understand how processes, data and systems interact end to end
• You have strong stakeholder management skills and move confidently between SC Operations, IT and the international cluster organizations
• You are fluent in German and English

DO YOU RECOGNIZE YOURSELF?

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy "Let it Bloom". The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.