Senior Manager, PMO

Jobtailor; Deutschland; Remote; EUR 110.000 - 140.000; Vollzeit

Zusammenfassung

Jobtailor seeks an experienced PMO leader to drive the PMO function for retail growth and enterprise transformation in Germany. You will build and mentor a high-performing project management team and set governance, standards, and delivery rituals across the organization.

The role requires translating strategic priorities into concrete programs, managing portfolios, and delivering measurable outcomes through IT-business collaboration and disciplined execution.

Qualifikationen

• Bachelor's degree in Business, Operations, Healthcare Administration, Management, Information Systems, Project Management, or related field.
• 8+ years of progressive experience in project management, program management, business transformation, or related disciplines.
• 3+ years of experience leading project managers, teams, or cross-functional workstreams.
• Experience partnering with IT on system implementations and governance.

Aufgaben

• Lead the PMO function supporting hearing aid retail growth and enterprise transformation initiatives.
• Build, lead, and develop a high-performing team of project managers.
• Establish and improve PMO standards, governance, delivery frameworks, tools, templates, and rhythms.
• Lead portfolio governance, intakes, prioritization, approvals, and executive reporting.
• Translate strategic priorities into project plans, milestones, resources, risks, and success metrics.

Kenntnisse

Project governance

Cross-functional leadership

Stakeholder management

Change management

Risk management

PMO governance

Communication

Ausbildung

Bachelor's degree in Business

Tools

Smartsheet

Jira

Planview

OnePlan

Microsoft Project

Power BI

Jobbeschreibung

• Lead the PMO function supporting hearing aid retail growth, operational execution, and enterprise transformation initiatives
• Build, lead, and develop a high-performing team of project managers
• Establish and improve PMO standards, project governance, delivery frameworks, tools, templates, and operating rhythms
• Lead portfolio governance, including project intake, prioritization, sequencing, approval frameworks, portfolio reviews, and executive-level reporting
• Translate strategic priorities into project plans, milestones, resource needs, risk plans, and measurable success metrics
• Oversee high-impact initiatives across Retail Operations, Managed Care, Marketing, Contact Center, Finance, Training, HR, IT, and other functions
• Ensure business ownership of technology-enabled and system-related projects, including requirements, process design, change readiness, testing, training, adoption, and operational outcomes
• Liaise between business teams and IT
• Monitor project performance, risks, dependencies, budgets, timelines, decisions, and issue resolution
• Develop executive dashboards, status reporting, KPIs, and portfolio analytics
• Lead resource planning and capacity discussions
• Support change management planning, stakeholder communication, training coordination, and adoption tracking
• Drive continuous improvement in project delivery capabilities, PMO maturity, governance discipline, and cross-functional execution
• Coach project managers and business stakeholders on project management best practices, business case development, risk management, and execution discipline
• Perform other duties as assigned

Requirements

• Bachelor's degree in Business, Operations, Healthcare Administration, Management, Information Systems, Project Management, or a related field
• 8+ years of progressive experience in project management, program management, business transformation, retail operations, or related disciplines
• 3+ years of experience leading project managers, project teams, or cross-functional workstreams
• Experience managing complex, cross-functional initiatives in matrixed organizations with both business and technical stakeholders
• Experience partnering with IT on system implementations, business requirements, user acceptance testing, change readiness, training, and adoption planning
• Experience supporting or improving project governance, project intake, prioritization, status reporting, risk management, and delivery standards
• Healthcare, hearing care, retail healthcare, managed care, multi-site operations, or field operations experience preferred
• Strong project and program management expertise
• Business-first mindset and ability to translate operational needs into practical project plans and system requirements
• Ability to partner effectively with IT while keeping system-related initiatives grounded in business objectives, field workflows, and operational outcomes
• Excellent stakeholder management, influencing, facilitation, and relationship-building skills
• Strong communication skills, including preparation of status updates, decision materials, dashboards, and risk summaries for senior leaders
• Ability to lead through ambiguity, manage competing priorities, identify dependencies, and escape decisions appropriately
• Strong business acumen connecting project execution to revenue growth, operational performance, clinic productivity, customer experience, and field adoption
• Experience with PMO or project management tools such as Smartsheet, Jira, Planview, OnePlan, Microsoft Project, Power BI, or similar platforms preferred
• PMP, Prosci, Lean Six Sigma, or related project, program, or change management certification preferred
• Continuous improvement mindset focused on accountability, practical execution, measurable outcomes, and scalable ways of working

Core Competencies

Demonstrates strong project and program management expertise with a focus on operational execution and business transformation. Capable of leading cross-functional teams, managing complex initiatives, and ensuring alignment between business objectives and technology solutions.

Highest-signal resume keywords

• Project Management Expertise
• Cross-Functional Leadership
• Stakeholder Management
• PMO Governance Improvement
• Change Management Planning

Hard Skills

• Project Management
• Program Management
• Business Transformation
• Risk Management
• Resource Planning
• Portfolio Governance
• Operational Execution
• Change Readiness
• User Acceptance Testing
• Continuous Improvement

Soft Skills

• Stakeholder Management
• Influencing Skills
• Relationship Building
• Communication Skills
• Facilitation Skills

Certifications & Qualifications

• PMP
• Prosci
• Lean Six Sigma

Industry Keywords

• Healthcare
• Hearing Care
• Retail Healthcare
• Managed Care
• Multi-Site Operations

Tools & Technologies

• Smartsheet
• Jira
• Planview
• OnePlan
• Microsoft Project
• Power BI