Senior Manager Business Process Excellence (f/m/d)

Freudenberg; Weinheim (Kernstadt); On-site; EUR 110,000 - 160,000; Full time

Job summary

Freudenberg Performance Materials Holding GmbH is seeking a Senior Manager Business Process Excellence to shape how our global organization operates, scales, and innovates. You will lead the transition of administrative activities into Shared Services, strengthen process governance, and translate data and execution discipline into measurable value.

You will own a global BPE portfolio, drive KPI-driven improvements, and mentor process owners across regions, balancing strategic insight with

Qualifications

• , Master’s degree in Business Administration or related field; PhD welcome but not required
• Exposure to Shared Services environments or comparable operating models
• Deep knowledge of BPM, Lean, Six Sigma, and change management
• Several years of experience in BPM, transformation, or operational excellence within a complex organization
• Strategic thinking connecting process work to enterprise strategy and value
• Self-driven, structured with resilience and ownership
• Data-driven with KPIs and evidence-based decisions
• Excellent English (C1); German is a strong asset

Responsibilities

• Global Process Governance: own and evolve the global BPE portfolio and governance model
• Shared Services Transformation: lead transition of administrative services into Shared Services Centers
• Empowered Process Owners: enable Global Process Owners with roadmaps, initiatives, and methods
• Measurable Value Creation: define and track KPIs linking improvements to business outcomes
• Process Innovation at Scale: accelerate process mining, process intelligence, and digital BPM
• Future‑Ready Organization: identify trends and translate them into scalable pilots
• Culture & Talent Development: foster learning and develop future leaders across functions

Skills

Business Process Management

Lean / Six Sigma

Change management

Shared Services

Data-driven decision making

Strategic thinking

Process governance

Education

Master’s degree in Business Administration

PhD (welcome)

Tools

Process mining

Process intelligence

Digital BPM

Job description

Working at Freudenberg: We will wow your world! Responsibilities: At Freudenberg Performance Materials (FPM), Business Process Excellence is not a side function - it is a strategic lever. As Senior Manager Business Process Excellence, you will shape how our global organization operates, scales, and innovates. You will lead the transition of administrative activities into Shared Services, strengthen global process governance, and help our business turn transparency, data, and execution discipline into measurable value.

Responsibilities

• Global Process Governance: You create clarity and discipline by owning and continuously evolving our global Business Process Excellence (BPE) portfolio and governance model.
• Shared Services Transformation: You lead the journey of transitioning administrative services into Shared Services Centers, unlocking efficiency, scalability, cost transparency, and service quality at enterprise level.
• Empowered Process Owners: You enable Global Process Owners to succeed by co‑creating clear roadmaps, structuring initiatives, and equipping them with methods, tools, and confidence - turning strategy into execution.
• Measurable Value Creation: You define and track strategic KPIs that make the impact of process excellence tangible - connecting improvement initiatives to business outcomes, not activity.
• Process Innovation at Scale: You accelerate modern process capabilities such as process mining, process intelligence, and digital BPM to increase transparency, insight, and proactive decision‑making.
• Future‑Ready Organization: You identify disruptive trends and emerging technologies early - and translate them into pragmatic pilots, scalable solutions, and step‑change performance improvements.
• Culture & Talent Development: You foster a culture of experimentation, continuous learning, and collaboration — and develop future leaders who can drive change across functions, regions, and hierarchies.

Qualifications

• You hold a Master’s degree in Business Administration or a related discipline; a PhD is welcome but not required
• You bring proven exposure to Shared Services environments or comparable administrative operating models
• Required expertise includes a deep knowledge of Business Process Management, Lean (Black Belt or Master Black Belt), Six Sigma, and change management
• Several years of experience in business process management, transformation, or operational excellence within a complex organization underpin your expertise
• Strategic thinking comes naturally to you, enabling you to connect process work to enterprise strategy and value
• Your working style is highly self‑driven and well‑structured, marked by resilience, combined with strong ownership and work ethic
• Your decisions are guided by a clear data and insight orientation, leveraging KPIs, process metrics, and evidence
• An excellent command of English (min. C1-level) is essential; proficiency in German is regarded as a strong asset
• You demonstrate a strong understanding of digital transformation in administrative or business processes

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials Holding GmbH

Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.