Employee Process Management (f/m/d)

Freudenberg; Hückelhoven; On-site; EUR 60,000 - 85,000; Full time

Job summary

Freudenberg is seeking a process management specialist to model, optimize, and oversee business processes using SmartProcess, ensuring adherence to standards. You will analyze process interfaces and risks, configure automated workflows, and drive continuous improvement through CIP initiatives.

The role involves leading workshops, advising managers on improvements, and establishing KPIs for process control, with travel within the division for assessments and training as needed.

Qualifications

• Structured, meticulous and solution-oriented approach.
• Independence and ownership of tasks.
• Willingness to travel regularly within the division for plant visits and audits.

Responsibilities

• Model, maintain, and develop business processes in SmartProcess per standards.
• Develop, configure, and optimize automated workflows in SmartProcess.
• Analyze interfaces, dependencies, and risks across processes.
• Oversee central document management for the business unit.

Skills

Structured work

Solution oriented

Independent work

English skills

Willing to travel

Education

Bachelor's degree

Advanced qualification (DQR/EQR 6)

Tools

BPMN

Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

• You will continue to model, maintain, and develop business processes in SmartProcess in compliance with standards
• You will develop, configure, and optimize automated workflows in SmartProcess
• You will analyze and evaluate process interfaces, process dependencies, and process risks
• You are responsible for the business unit’s central document management system
• You advise managers and process owners on improvement initiatives as part of the continuous improvement process (CIP)
• You lead and facilitate workshops on process generation and optimization
• You develop and establish key performance indicators for process management and control

Qualifications:

• You have completed a commercial or technical apprenticeship and hold an advanced qualification at DQR/EQR Level 6, such as a state-certified technician or a bachelor’s degree (e.g., in economics, business informatics, or industrial engineering)
• You work in a structured, meticulous, and solution-oriented manner
• You are accustomed to working independently and taking ownership of your tasks
• You are willing to travel regularly within the division, including visits to the plants under your supervision for process assessment, training, coordination, and audit support
• You have knowledge of BPMN or are willing to familiarize yourself with BPMN standards (BPMN 2.0)
• Preferably, you have experience in Lean Management, Operational Excellence, or ISO certification
• You have good written and spoken English skills

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Working at Freudenberg: "We will wow your world!" This is our promise.

As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.