Senior Knowledge Manager (f/m/d)

Orbem; München; Hybrid; EUR 70.000 - 75.000; Vollzeit

Zusammenfassung

A technology-based firm in Munich is looking for a Senior Knowledge Manager to oversee their knowledge management strategy and optimize AI-powered tools. This role demands at least 2 years of relevant experience and expertise in managing complex systems like Confluence and various AI search solutions. The ideal candidate will thrive in a fast-paced environment and values continuous improvement. The company offers a hybrid working model alongside competitive benefits and an international work environment.

Leistungen

Stock options

Visa & relocation support

Annual learning budget

Fitness membership

Childcare reimbursement

Public transport coverage

Work from anywhere perks

30 days paid leave

Qualifikationen

• Minimum 2 years in knowledge management or content strategy in a tech setting.
• Experience with Confluence and AI search tools required.
• Proven ability to manage knowledge across decentralized systems.

Aufgaben

• Own the company's knowledge management strategy.
• Design governance frameworks and own risk management.
• Continuously improve the AI search platform.

Kenntnisse

Knowledge management expertise

Excellent communication skills

Strong project management skills

AI search tools implementation

Tools

Confluence

AI search tools (Glean, Coveo)

Hubspot

Jira

Google Drive

GitHub

Jobbeschreibung

Senior Knowledge Manager (f/m/d)

• Starting date: As soon as possible
• Yearly Salary: €70,000 - €75,000 (fixed range, annual gross)
• Equity: Up to €40,000 in company shares
• Benefits: Up to €5,000 annually
• Work model: Full-time, Hybrid (Munich, Germany)

Your Role

Our knowledge is our edge. Your job is to make sure it's actually usable. You'll own our knowledge and information management strategy end to end: building the system, setting governance, deploying an AI‑powered search platform, and getting people to actually use it. This isn’t a policy role. You’ll dig into what teams actually need, build it, ship it, teach it and keep improving.

Your Day to Day

We don’t want someone who audits boxes or waits for direction. We want someone who sees an opportunity, owns it, fixes it, and brings people along. You’re adaptable, curious and allergic to bureaucracy for its own sake.

What You’ll Do

• Build and own Orbem’s company‑wide knowledge management strategy
• Design a governance framework with clear ownership, review cycles, and content lifecycles
• Own our Enterprise Risk Management system, including the central risk register and supporting workflows
• Serve as business owner for Confluence and our AI enterprise search tool, managing roadmap, support, and vendor relationships
• Continuously tune the AI search platform for relevance and speed
• Define and track KPIs on content health, engagement, and efficiency
• Partner with IT to manage and expand integrations across tools
• Analyze search data to find and close knowledge gaps
• Automate content lifecycle processes: reminders, escalations, archiving
• Champion knowledge‑sharing culture across teams
• Create training and onboarding guides for our knowledge platform. Build the materials, teach the team, and ensure people actually use the system.
• Work with department leads to embed best practices into daily workflows

Job Requirements

Your Experiences And Skills

Fit to our values

• We own every challenge: we enjoy complexity and thrive under uncertainty
• We strive for better: we seize any opportunity for growth and challenge the status quo. We are constantly learning and improving
• We imagine new frontiers: we think beyond ‘doable’ and ‘reasonable’. We design a sustainable and healthy future together

Skills And Experience

• 2+ years in knowledge management, information architecture, or content strategy in a fast‑moving tech environment
• Expert Confluence (or similar tool) skills: architecture design, templates, permissions
• Hands‑on experience selecting, implementing, or optimizing AI search tools (Glean, SearchUnify, Coveo, or similar)
• Track record managing knowledge across decentralized systems (Hubspot, Jira, Google Drive, GitHub, etc.)
• Ability to define, track, and report on KPIs using search analytics and content audits
• Strong change‑management instincts. You know tech adoption is a people problem
• Excellent communicator who can influence without authority
• Strong project‑management skills. You can build training programs, run workshops, and get cross‑functional teams to actually adopt new tools and processes.

What Makes You Stand Out From Other Candidates

• You’ve built a QMS or risk framework from scratch
• You’ve implemented GenAI solutions for documentation, process mapping, or content creation
• You know formal process mapping (BPMN or similar) and can diagram complex workflows

What We Offer

International Environment

Join a team with 40+ nationalities across 5 continents, all driven by a shared purpose: shedding light on the world’s toughest challenges.

Attractive Compensation Package

• Stock Options: Share in Orbem’s success.
• Visa & Relocation Support: Seamless support for your move to Germany.
• Learning & Development: €1,750 annual budget for personal growth.
• Fitness Membership: Access to Urban Sports Club or Wellpass.
• Childcare Reimbursement: Support for Kita/Kindergarten fees.
• Deutschland Ticket: Full coverage of public transportation.

Work-Life Integration

• Flexible Hours & Home Office: Work when and where it suits you.
• WFH Perks: Get €185 to upgrade your home office + a sleek external monitor on us!
• 30 Days Paid Leave: Plenty of time to recharge.
• Personal Leave: Flexibility for life’s important moments.
• Work from Anywhere: Experience new cultures and environments for up to 60 days per year.

Make a Difference

Join an ambitious, fast‑growing team working on breakthrough technology. In our scale‑up environment, you’ll be free to lead your projects and make an impact. We provide a platform for you to explore, innovate, and define your vision for the future. At Orbem, we’re committed to helping you discover your strengths, and while we aim to teach you, we also want to learn from you.

Your team

As a Senior Knowledge Manager, you become part of our diverse and international team. Learn more about the team members, their work and challenges here: www.orbem.ai

At Orbem, we’re committed to building a smart, diverse team, and we recognize that self‑doubt can prevent talented individuals from applying. If you feel you don’t meet every requirement, we’d love to hear from you anyway!