Senior II Technical Account Manager

Akamai Technologies, Inc.; Deutschland; Hybrid; EUR 90,000 - 140,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Senior Technical Account Manager (TAM) for Guardicore Segmentation to guide strategic enterprise customers.

You will act as a trusted technical advisor, helping clients implement and optimize Zero Trust segmentation to maximize platform value and strengthen security postures. You will own the technical relationship, drive customer success and adoption, and deliver strategic value while showcasing deep technical expertise and problem solving.

Qualifications

• Have relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar).
• Have solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation).
• Have experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection).
• Have hands-on experience with Linux/Windows environments.
• Have solid troubleshooting and problem-solving skills.
• Have experience working with large enterprise customers in EMEA and be fluent in English and German.

Responsibilities

• Owning the Technical Relationship
• Driving Customer Success & Adoption
• Delivering Strategic Value
• Demonstrating Technical Expertise & Problem Solving
• Driving Growth & Expansion

Skills

Customer-facing role

Networking basics

Cybersecurity concepts

Linux/Windows

Troubleshooting

EMEA enterprise experience

English and German fluency

Job description

Are you excited to work with innovative security products? / Does the prospect of a career in cybersecurity inspire you?

Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?

Join Akamai's Enterprise Security Group Customer Success Team!

We're always looking for new people to further our purpose of making life better for billions of people, billions of times a day by powering and protecting businesses online.

Partner with the best

As a Senior Technical Account Manager (TAM) for Guardicore Segmentation at Akamai Technologies, you will act as a trusted technical advisor to our strategic enterprise customers. You will guide them in implementing and optimizing Zero Trust segmentation strategies, ensuring they maximize the value of our platform while strengthening their security posture.

As a Senior Technical Account Manager, you will be responsible for:

• Owning the Technical Relationship
• Driving Customer Success & Adoption
• Delivering Strategic Value
• Demonstrating Technical Expertise & Problem Solving
• Driving Growth & Expansion

Do what you love

To be successful in this role you will:

• Have relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
• Have solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
• Have experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
• Have hands-on experience with Linux/Windows environments
• Have solid troubleshooting and problem-solving skills
• Have experience working with large enterprise customers in EMEA and be fluent in English and German

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

• Cloud and Edge: Running apps closer to users for instant performance.
• Security : Neutralizing threats before they ever reach your data.
• Content Delivery : Scaling the world's biggest moments without a glitch.
• AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Equal Employment Opportunity Rights

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.