Senior Customer Integration Engineer in Hamburg, Germany

Worldwiders; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global SaaS company in Hamburg is seeking a Senior Customer Integration Engineer to enhance technical integration for top-tier clients. The role involves mapping technical solutions, leading onboarding, and ensuring measurable business outcomes. The ideal candidate has strong experience in customer-facing technical roles, with expertise in APIs and programming languages. This position offers a competitive compensation package, including bonuses, vacation days, and continuous learning opportunities.

Leistungen

Competitive compensation package with bonus

20 vacation days plus 8 additional days after 6 months

2 paid volunteering days annually

Health stipend of 50 monthly

Full access to Headspace and 24/7 Employee Assistance Program

Prime office location with views of the Alster

Qualifikationen

• Proven experience in a technical customer-facing role in a SaaS enterprise setting.
• Strong understanding of enterprise integration technologies including REST APIs and data platforms.
• Working knowledge of programming languages such as Python and JavaScript.

Aufgaben

• Partner with New Business Sales to map technical solutions.
• Design and present customized technical solutions aligned with long-term strategic goals.
• Define integration strategies and deployment methodologies.
• Lead technical onboarding ensuring efficient integration.

Kenntnisse

APIs

Python

REST

Jenkins

Java

SOAP

Systems Engineering

Service-Oriented Architecture

XML

JSON

Scripting

SFTP

Tools

CRM

Postman

Data platforms

Jobbeschreibung

Job Description

We are looking for a Senior Customer Integration Engineer based in Hamburg to join the European Enterprise team of a fast-growing global SaaS company. This is a high-impact strategic role focused on enabling seamless technical integration and long-term value realization for top-tier clients.

Youll drive complex enterprise deals by delivering technical credibility and ensuring fast effective onboarding that maximizes business impact.

About the company

Our client is a global leader in online consumer trust and digital transparency. Operating one of the worlds largest independent review platforms they empower consumers and businesses to collaborate through trust. With millions of active users and a strong presence across Europe the US and APAC they are driving transparency and smarter decision-making in the digital age.

What will you do

Partner with New Business Sales to map technical solutions including APIs data architecture and security requirements.

Design and present customized technical solutions aligned with long-term strategic goals including demos and POCs.

Define integration strategies data migrations and deployment methodologies in collaboration with stakeholders.

Co-develop Success Plans with Customer Success Managers focusing on technical adoption metrics.

Lead technical onboarding ensuring efficient integration configuration and smooth handoffs with customer IT teams.

Solve complex technical issues deliver advanced guidance and host technical workshops for key clients.

Ensure measurable business outcomes through hands-on adoption and implementation leadership.

Requirements

Proven experience in a technical customer-facing role (Sales Engineer Solutions Architect or similar) in a SaaS enterprise setting.

Strong understanding of enterprise integration technologies (REST APIs webhooks) data platforms (ETL warehousing) and security protocols.

Working knowledge of programming languages (e.g. Python JavaScript) and tools (CRM Postman data platforms).

Experience with RFP / RFI processes in technical contexts.

Excellent communication and presentation skills for technical and non-technical audiences.

Ability to align complex technical needs with clear business value.

Problem-solving mindset with a strong sense of accountability and ownership.

Skilled in cross-functional collaboration ideally within Agile product and engineering teams.

What you’re offered

Competitive compensation package with bonus

20 vacation days plus 8 additional days after 6 months

2 paid volunteering days annually

Continuous learning via internal academy and curated platforms

Monthly benefits (44 for healthcare travel accommodation etc.)

Health stipend of 50 monthly

Full access to Headspace and a 24 / 7 Employee Assistance Program

Prime office location with views of the Alster

This is an excellent opportunity for a technically skilled professional to work at the intersection of engineering and customer success with significant exposure to enterprise-level strategy and innovation.

Worldwiders Global Recruitment

Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment connecting top talent with prestigious opportunities worldwide. With over 5000 successful placements and 400 partners across 40 countries we provide tailor-made recruitment solutions that drive both career growth and organizational success.

Required Experience : Senior IC

Key Skills

• APIs
• Jenkins
• REST
• Python
• SOAP
• Systems Engineering
• Service-Oriented Architecture
• Java
• XML
• JSON
• Scripting
• SFTP

Employment Type : Full-Time

Experience : years

Vacancy : 1