Mission
We’re revolutionizing road freight communication, digitalizing one of the world’s largest industries by leveraging the world’s most favorite apps: WhatsApp, iMessages, Android Messages, Telegram and Viber.
Proof
70+ paying customers incl. Dachser, Hellmann, Coca-Cola EP. Backed by 20VC and Supply Chain Ventures.
Market
€500bn road freight, low software penetration → SaaS and AI leverage potential.
Pace
High-paced environment with strong application of AI toolset.
Tasks
- Analyze complex customer logistics processes and define ZeKju's optimal solution and implementation strategy.
- Support strategic prospects throughout the sales journey — from Discovery and Solution Design to Onboarding.
- Translate customer requirements into scalable product and integration concepts in close collaboration with Product and Engineering.
- Lead technical workshops with customers, partners and IT teams to align on architecture, processes and implementation.
- Design and document customer workflows, integration concepts and solution blueprints that can be reused across projects.
- Specify product enhancements for non-standard customer requirements and take ownership of selected product areas.
- Act as the technical counterpart to Sales, helping shape proposals, demos, proof of concepts and customer presentations.
- Coordinate customers, IT vendors and internal teams around a single implementation plan and ensure successful execution.
- Identify opportunities to standardize implementations and continuously improve internal processes and best practices.
- Leverage AI and automation to accelerate analysis, documentation, solution design and implementation planning.
Requirements
- Several years in process management, IT consulting, product ownership, or similar ideally in supply chain/logistics.
- Strong analytical skills - top-down thinker, doesn’t miss details or drown in them.
- Good understanding of technical setups (REST API, SFTP, EDI etc.).
- Familiarity with logistic processes and/or systems are a plus.
- Comfortable running multi-stakeholder projects across customers, vendors and internal teams.
- German and English strong/ fluent.
- Other languages are considered a plus.
- Bonus: warehouse/yard process knowledge, MINT/WIING education, background from a fast-growth tech company.
Benefits
- Competitive salary + VSOPs.
- Real ownership of ZeKju’s hardest customer situations from day one.
- Clear path into leading ZeKju’s Sales Engineering function.
- Hybrid setup with on-site presence in our Munich office.
- Stay fit and healthy with a sponsored EGYM Wellpass subscription.
- Work directly with the founders and across Sales, Product, Tech and Customer Success.