Sales Development Representative (f/m/x) - claim.me

Seven Senders GmbH; Berlin; Hybrid; EUR 42,000 - 66,000; Full time

Job summary

Seven Senders, together with the claim.me product, is expanding its sales team in Berlin. The SDR will reach online retailers, qualify interests, and book meetings for the Account Executive. You’ll travel to events and represent the brand across Germany and Europe, blending a hybrid office setup with field involvement.

The role requires German (C2) and English (C1+), a customer-facing background, and a willingness to travel to industry events to close new opportunities.

Qualifications

• At least 1 year in a customer-facing role (sales, support, or account management)
• German at C2 and English at C1+
• Enjoy calling, handling rejection, and turning conversations into opportunities
• Willingness to travel to events and represent the brand
• Curious, listens well, and persuades over phone, email, and in person

Responsibilities

• Hunt online retailers and reach out by phone, email, and LinkedIn.
• Call to start real conversations and uncover logistics pain points.
• Book pitch meetings for Account Executive or Head of claim.me.
• Shape the playbook and give feedback to improve selling.
• Travel to trade shows and events across Germany/Europe to meet prospects.

Skills

German (C2)

English (C1+)

Phone sales

Outbound calls

Job description

• Full-time
• Division: claim.me

Company Description

Every day, online retailers lose money on lost, damaged, and delayed parcels(packages). Most just accept it. We don’t!

claim.me is the award-winning, SaaS product we built inside Seven Senders, the European leader in e-commerce logistics. It automatically gets that money back. Retailers like ESN, Thomann, and Snocks already use it. Retailers who see it buy it. Your job is to make sure they see it:)

Job Description

• Hunt: Find online retailers (e-commerce companies)and get in touch by phone, email, and LinkedIn.
• Call: Pick up the phone, start real conversations, and find out where it hurts in their logistics claims process.
• Book: Turn interest into pitch meetings for our Account Executive or Head of claim.me.
• Shape the playbook: Tell us what’s working and what isn’t. Your feedback changes how we sell.
• Get out there: Travel to trade shows and industry events [X times a year, across Germany/Europe] and meet prospects face-to-face.

Qualifications

You will rock in this role if you…

• Have at least one year in a customer-facing role, such as sales, customer service, account management, etc.
• You speak German excellently (C2) and English fluently (C1+).
• You’d rather make the call than send another email, and a“no” doesn’t ruin your day. It’s just the start of the next conversation.
• You’re curious, you listen well, and you can win people over on the phone, by email, and in person.
• You want to build something and are up for travelling to events and representing the brand.

Additional Information

Why Seven Senders & claim.me?

• Startup pace, solid ground: Work on a fast-growing AI product, with the stability of an established company of around 200 people behind you.
• A head start from day one: Seven Senders’ network, inbound leads, and brand already open doors across DACH.
• Real ownership: Small team, big impact. You’ll help write claim.me’s growth story, not just read about it.
• Learn and grow: Aclear path from SDR to Account Executive
• Flexibility: Hybrid model with our Berlin office at Alexanderplatz, plus up to 2 months per year working remotely from almost anywhere.