Sales Associate

Crocs, Inc.; Montabaur; On-site; EUR 21,000 - 25,000; Full time

Job summary

Crocs, Inc. is seeking a Sales Associate (m/w/d) to deliver exceptional customer experiences and provide world-class service in our stores. You will educate consumers about products, support in-store promotions, and help the team achieve company goals.

You will gain growth opportunities while working with a diverse team and partners, contributing to a dynamic retail environment. The role emphasizes guest satisfaction, teamwork, and promoting Crocs values in daily operations.

Qualifications

• Strong communication and interpersonal skills.
• Genuine excitement for retail and selling.
• Flexible schedule including nights, weekends, holidays, and extended hours.
• Proactive approach to completing tasks with attention to detail.
• Commitment to representing Crocs as a brand ambassador.

Responsibilities

• Deliver outstanding service to consumers using Crocs service model (C.H.A.R.M.).
• Contribute to a positive team environment and share ideas/concerns.
• Learn and assist in departments like consumer service, product knowledge, presentation, and stock room management.
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty programs, cleanliness.
• Lead by example and collaborate with Store Management to improve KPIs.
• Adhere to Asset Protection policies, including inventory control and compliance.

Skills

Communication

Customer service

Team collaboration

Attention to detail

Brand ambassador

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate (m/w/d) you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You’ll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.

Job Category: Retail