Store Sales Associate

Crocs, Inc.; Oberhausen; Vor Ort; EUR 21.000 - 27.000; Vollzeit

Zusammenfassung

Crocs, Inc. in Oberhausen is hiring a retail associate to deliver exceptional customer service and help guests find the right footwear.

You’ll welcome customers, explain features, and ensure a smooth checkout experience in a fast-paced setting. You’ll learn across departments including consumer service, product knowledge, visual presentation and stock room management, supporting daily operations such as POS, pricing and promotions, loyalty programs, and store cleanliness.

Qualifikationen

• Experience in customer service or retail preferred.
• Strong communication and interpersonal skills.
• Enthusiasm for delivering memorable shopping experiences.
• Ability to work flexible hours including nights, weekends, and holidays.

Aufgaben

• Deliver outstanding service to customers using Crocs service standards.
• Contribute to a positive team environment with ideas and feedback.
• Learn and assist in departments including consumer service, product knowledge, placement, visual presentation, and stock room.
• Support daily store operations such as POS management, stock replenishment, pricing and markdowns, loyalty program promotion, and store cleanliness.
• Lead by example with sales-driven techniques and collaborate with store management to improve KPIs.
• Adhere to asset protection, inventory control, and compliance procedures.

Kenntnisse

Customer service

Communication

Teamwork

Attention to detail

Tools

POS system

Jobbeschreibung

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Time in Office: Onsite

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.