Store Sales Associate at Crocs

Crocs; Ingolstadt; On-site; EUR 23,000 - 32,000; Full time

Job summary

Crocs is seeking a Store Sales Associate in Ingolstadt, Bavaria, for a full-time onsite role. You will deliver exceptional customer service, educate shoppers on Crocs products and promotions, and support multiple store areas—from service to stock room management.

You’ll contribute to a positive team atmosphere and help drive sales through strong product knowledge. You will work with POS systems, assist in pricing and markdown processes, promote loyalty programs, and maintain a clean, organized

Qualifications

• Strong customer service and communication skills.
• Ability to work in a team and take initiative.
• Knowledge of Crocs products and promotions is a plus.

Responsibilities

• Provide outstanding service using the Crocs service model.
• Assist in multiple store areas: service, product knowledge, visual setup, stock room.
• Execute in-store operations: POS handling, stock replenishment, pricing, markdowns, loyalty promotions, cleanliness.

Skills

Customer service

Team collaboration

Product knowledge

Loyalty programs

Visual presentation

Interpersonal skills

Attention to detail

Tools

POS system

Job description

Store Sales Associate

Requisition ID: 17707

Job location(s): Ingolstadt, Bavaria, DE, 85055

Time in Office: Onsite

Full time Onsite Position

Overview: As a Sales Associate (m/w/d) you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.