Sales Assistant (m/w) - Part Time 16hrs - Dusseldorf

Zadig&Voltaire; Düsseldorf; On-site; EUR 26,000 - 34,000; Full time

Job summary

Zadig&Voltaire in Düsseldorf is seeking a Sales Assistant to welcome and support customers throughout the sales process, showcase our products and deliver a premium shopping experience.

You will work with the store team to maintain visual merchandising standards, assist management, stay alert to security procedures, and act as a brand ambassador reflecting our luxury lifestyle.

Qualifications

• Experience as Sales Assistant in luxury retail preferred.
• German and English written and spoken required.
• Strong selling skills and customer service focus.
• Ability to multi-task and work in a team.

Responsibilities

• Welcome and support customers through the entire sales process.
• Showcase products and deliver high-end customer experience.
• Assist store management and maintain retail environment.
• Maintain in-store visual merchandising and cleanliness.
• Keep stockroom organized and support sales.
• Uphold company policies and security procedures.
• Act as brand ambassador and develop brand image.
• Work productively within a team and take initiative.

Skills

Sales experience

German language

English language

Customer service

Job description

We are looking for our new sales assistants for our store in Dusseldorf!

We are looking for someone who is attentive, reliable, energetic, approachable, and punctual – someone who has strong knowledge of fashion and current trends and feels confident styling clients.

As a Sales Assistant, you will be responsible for welcoming and supporting customers throughout the entire sales process, showcasing our products, and delivering a high-end customer experience.

You will also assist the store management in creating a retail environment that fosters creativity and team development.

Your main responsibilities will include:

• Creating a positive, friendly experience through customer interaction.
• Assisting customers and ensuring high levels of customer service at all times.
• Demonstrating up-to-date knowledge of all company products and services.
• Working productively within a team and taking initiative to achieve shared goals while being positive, respectful, and helpful.
• Adhering at all times to company policies, guidelines, and procedures.
• Maintaining in-store visual merchandising standards.
• Ensuring excellent cleanliness and tidiness in the store at all times.
• Keeping the stockroom organized and accessible to support sales.
• Maintaining constant vigilance around in-store security procedures.
• Acting as a brand ambassador and contributing to the development of the brand image.

Profile:

• Proven success as a Sales Assistant, preferably in a high-end/luxury retail environment.
• Excellent written and verbal communication skills. German and English required.
• Sales-driven with strong selling abilities.
• Capable of managing multiple demands and competing priorities effectively.
• Able to act proactively and anticipate customer needs.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.