Sales Administration Manager

TIME Manufacturing Company, Inc.; Düsseldorf; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

TIME Manufacturing Company, Inc. seeks an experienced Sales Administration Manager Europe to act as the organizational backbone of European sales and order processing.

You will connect people, processes, and data across countries and functions, ensuring customer orders are actively managed from receipt through delivery. You will lead the international Sales Administration Team in Europe, promote ownership and continuous improvement, and drive standardization, automation, and high data quality

Qualifikationen

• Led and developed teams in an international environment within order management.
• Understands the entire customer order lifecycle and reliably manages orders from receipt to delivery.
• Comfortable working with ERP systems and uses data, reporting, and transparency to enable decision-making.
• Excellent Excel skills and experience building meaningful dashboards, ideally with Power BI.
• Strong affinity for digital tools and opportunities for standardizing, automating, and optimizing processes.
• Able to work across functional boundaries and align Sales, Operations, Supply Chain, Production, and Finance toward common goals.
• Experience in international organizations and bringing together different processes, teams, and locations.
• Brings clarity where complexity arises and follows through on projects.

Aufgaben

• Lead and develop the international Sales Administration Team in Europe.
• Coordinate and oversee order management from receipt through delivery.
• Identify risks, bottlenecks, and delays and bring together the right people to resolve them.
• Transform complex processes into a seamless customer experience.
• Build and maintain dashboards and KPIs for quick, informed decisions.

Kenntnisse

Team leadership

Order management

Cross-functional collaboration

Data-driven decision making

German and English communication

ERP systems

Excel

Tools

Power BI

Jobbeschreibung

Our customers don’t just buy machines. They buy reliability, speed, and trust. You

ensure that we deliver on this promise every day.

As Sales Administration Manager Europe, you are the organizational backbone of

our European sales and order processing. You connect people, processes, and data

across country and functional boundaries and ensure that customer orders result in

Put the Customer at the Center

• You ensure that our customers always know where they stand: transparently, reliably, and with a commitment to follow through.
• You ensure that orders are actively managed and tracked from order receipt through delivery.
• You identify risks, bottlenecks, and delays early on and bring the right people together to find solutions.
• You transform complex processes into a seamless customer experience.

Build a Team Customers Can Rely On

• You lead and develop our international Sales Administration Team in Denmark and the UK.
• You create an environment where people take responsibility, make decisions, and succeed together.
• You establish clear expectations, high standards, and a culture of continuous improvement.
• You consistently develop your employees’ skills and potential.

Break Down Silos and Build One Europe

• You serve as the central point of contact between Sales, Production, Supply Chain, and Finance.
• You ensure that all stakeholders work with the same information and pursue shared priorities.
• You coordinate realistic delivery commitments and create transparency throughout the entire order and production process.
• You ensure that we act as One Europe and do not think in terms of functions or national borders.
• You create transparency regarding the order backlog, delivery performance, and operational risks.
• You develop meaningful dashboards and KPIs that enable quick and informed decisions.
• You ensure the highest data quality in our systems.
• You use data not only for analysis but also to actively steer our business.

Build the Future

• You challenge existing processes and drive simplification, standardization, and automation.
• You identify opportunities for improvement throughout the entire customer journey.
• You shape a modern, scalable European sales administration organization.
• You help make our ambition a reality: an organization that combines customer focus, speed, and excellence.

The experience you bring

• You have successfully led and developed teams in an international environment within order management.
• You understand the entire customer order lifecycle and know how to reliably manage orders from order receipt through to successful delivery.
• You are comfortable working with ERP systems and use data, reporting, and transparency to enable decision-making and actively manage processes.
• You have excellent Excel skills and experience building meaningful dashboards, ideally also with Power BI.
• You have a strong affinity for digital tools and recognize opportunities for standardizing, automating, and optimizing processes.
• You work confidently across functional boundaries and know how to align Sales, Operations, Supply Chain, Production, and Finance toward common goals.
• You have experience in international organizations and know how to successfully bring together different processes, teams, and locations.
• You bring clarity where complexity arises and structure where others see only
• You take responsibility, make decisions, and consistently see projects through to completion.
• You communicate confidently and professionally in German and English.