Revenue Operations Process Manager (m/f/d)

Statista; Hamburg, Berlin; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Hybrid work

International team

Mobility subsidy

Wellness options

Langdock access

Career & training

Modern offices

Mental health support

Zusammenfassung

Statista seeks a process-focused professional to own and standardize global customer lifecycle processes in a dynamic B2B SaaS environment. You will collaborate with leadership and revenue teams to convert business needs into actionable requirements for Tech and Product teams.

You will also manage cross-functional rollouts, safeguard commercial standards, and define KPIs to demonstrate impact to senior leadership. English fluency is essential; German is a plus.

Qualifikationen

• Experience designing and rolling out end-to-end sales and client success processes in a B2B SaaS environment.
• Ability to translate complex business problems into structured process documentation for technical teams.
• Strong stakeholder management to align cross-functional partners.
• Understanding of CRM concepts and data modeling; coding not required.
• Excellent project management to lead cross-functional rollouts.
• Fluent in English; German language skills are a plus.

Aufgaben

• Take end-to-end ownership of designing, standardizing, and documenting global processes across the customer lifecycle, from lead flow to contract, subscription management, and revenue reporting.
• Partner with leadership and revenue teams to evaluate and structure requests; translate business pain points into prioritized, high-impact requirements for Tech and Product teams.
• Own project management and stakeholder alignment for major rollouts.
• Act as custodian of our commercial standards, sales policies, and rules of engagement to drive global consistency.
• Define and monitor strategic KPIs to measure process success and report business impact to senior leadership.

Kenntnisse

End-to-end process design

B2B SaaS experience

Stakeholder management

CRM concepts

Project management

English fluency

Tools

Salesforce

Jobbeschreibung

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

Responsibilities

• Take end-to-end ownership of designing, standardizing, and documenting global processes across the customer lifecycle, from initial lead flow through to contract, subscription management, and revenue reporting.
• Partner with leadership and revenue teams (e.g. sales and client success) teams to evaluate and structure requests. Translate commercial pain points into prioritized, high-impact business requirements for our Tech and Product teams. You will own the "what" and the "why," collaborating closely with technical teams who will execute the "how."
• Own project management and stakeholder alignment for major rollouts.
• Act as a custodian of our commercial standards, sales policies, and rules of engagement, ensuring a single source of truth that drives global consistency.
• Define and monitor strategic KPIs to measure process success, continuously identify areas for optimization, and report business impact to senior leadership.

Requirements

• Strong track record of designing, standardizing, and rolling out end-to-end sales and client success processes in a B2B / SaaS environment.
• Ability to break down complex, ambiguous business problems into clear, structured, and actionable process documentation and briefings for technical teams.
• Excellent stakeholder management skills with the confidence to advise and push back when necessary to protect the scalability of our processes.
• Solid understanding of how CRM systems (like Salesforce) operate conceptually. You know how to design data models and reporting structures, even if you aren't the one coding them.
• Strong project management capability to orchestrate cross-functional projects, manage development cycles.
• Fluent in English. German language skills are a plus.

What we offer

In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad up to 30 calendar days a year
• Hybrid work and flex-time
• International team and social events
• Subsidized urban mobility and access to fitness and wellness options
• Free access to Langdock and all its amazing functionalities
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.