Retail Account Manager

eTeam; Heidelberg; Remote; EUR 60,000 - 90,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Key Account Manager to manage strategic accounts and build long-term partnerships. The ideal candidate will have a degree in Business Administration or Healthcare Management, along with at least 5 years of experience in sales or account management. This role involves collaborating with cross-functional teams and requires fluency in German and English.

Qualifications

• Minimum of 5 years' experience in sales or key account management.
• In-depth knowledge of diabetes-related products and services.
• Fluency in German and good command of English.

Responsibilities

• Manage strategic key accounts within the healthcare sector.
• Establish and maintain long-term business relationships.
• Develop and implement sales strategies to increase revenue.

Skills

Communication

Negotiation

Customer focus

Sales attitude

Analytical skills

Education

Degree in Business Administration or Healthcare Management

Tools

CRM tools (e.g., Salesforce)

MS Office

Job description

Retail Account Manager

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Job Title: Key Account Manager - Retail

Location: Heidelberg, Germany (Remote)

Summary:

• You will manage strategic key accounts within the healthcare sector, build long-term partnerships, and develop tailored solutions along the patient care pathway. You will collaborate closely with cross-functional teams and serve as the face of Client in the market.

Responsibilities:

• Establish and maintain long-term business relationships with distributors, wholesalers, and medical specialists in the diabetes field

• Full revenue responsibility for assigned accounts and achievement of agreed sales targets

• Identify and acquire new strategic B2B customers while managing and expanding existing key accounts

• Develop and implement sales strategies to increase revenue and market share

• Conduct market analyses and monitor competition to identify trends and growth opportunities

• Organize and participate in trade fairs, conferences, and training events

• Collaborate closely with internal departments such as Marketing, Product Management (matrix structure), and Customer Service to ensure optimal customer experience

Experience & Education:

• Degree in Business Administration, Healthcare Management, or a comparable qualification

• Minimum of 5 years' experience in sales or key account management, ideally in the healthcare sector or a related field

• In-depth knowledge of diabetes-related products, services, and reimbursement systems

• Excellent communication and negotiation skills, with a confident and professional demeanor

• Strong customer focus and the ability to build and maintain long-term partnerships

• Willingness to travel and adapt to a dynamic work environment

• Fluency in German and good command of English (spoken and written)

Knowledge, Skills And Abilities:

• Solid understanding of the diabetes and chronic disease market landscape

• Proficient in CRM tools (e.g., Salesforce) and MS Office

• Strong planning, analytical, and sales management skills

• Team-oriented mindset combined with self-motivation and excellent organizational abilities

• Confident communication with decision-makers at all levels

• Willingness to continuously learn and adapt in a fast-changing market environment

• Sales attitude, relationship building, Apetite in Pharma, Power BI experience (not a must)

• Reporting to Country Business Manager

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Information Services

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