Account Manager

JAC Recruitment (UK) Ltd.; Düsseldorf; Remote; EUR 55,000 - 70,000; Full time

Job summary

Consumer Healthcare Manufacturer is seeking an Account Manager in Germany for remote, full-time work. You will manage retail accounts, grow relationships, and coordinate with internal teams to ensure orders, delivery, and customer satisfaction across Germany, with some UK travel.

Required are fluent German and business English, FMCG/retail experience, and a valid German work permit. Expect 1–2 trips per month within Germany and occasional trips to the UK.

Qualifications

• Experience in FMCG, consumer goods, healthcare products, food & beverage, cosmetics, or retail-focused industries.
• Valid driving licence and willingness to travel within Germany.
• Native-level or fluent German and business-level English are required.
• Unlimited working right in Germany.

Responsibilities

• Manage assigned retail accounts in Germany and achieve sales, distribution, and store coverage targets.
• Manage and grow existing retail accounts while supporting customer relationships after order acquisition.
• Support order processing and coordinate with internal and external stakeholders to ensure smooth customer service and delivery.
• Build strong relationships with buyers and convert opportunities into product listings, trial orders, and repeat business.
• Collaborate with Marketing, Regulatory Affairs, Supply Chain Management, Finance, and external partners to drive business growth and resolve commercial, regulatory, and operational issues.
• Maintain sales forecasts and coordinate inventory, deliveries, and customer requirements with internal stakeholders.
• Negotiate pricing and commercial terms within approved company guidelines.
• Monitor market and competitor activities, and provide regular reports on sales performance, KPI progress, key issues, and action plans.
• Conduct customer and store visits to understand market conditions, customer needs, and in-store execution.
• Regular business travel within Germany (typically 1-2 trips per month) and occasional travel to the UK.

Skills

FMCG experience

Retail sales

Account management

Strong communication

Job description

Company: Consumer Healthcare Manufacturer
Location: Anywhere in Germany
Position: Account Manager
Salary range: €55,000-70,000 (Dependent on your experience)
Type of Position: Permanent
Working Hours: Full time, Monday to Friday
Work Arrangements: Fully remote

Responsibilities

• Manage assigned retail accounts in Germany and achieve sales, distribution, and store coverage targets.

• Manage and grow existing retail accounts while supporting customer relationships after order acquisition.

• Support order processing and coordinate with internal and external stakeholders to ensure smooth customer service and delivery.

• Build strong relationships with buyers and convert opportunities into product listings, trial orders, and repeat business.

• Collaborate with Marketing, Regulatory Affairs, Supply Chain Management, Finance, and external partners to drive business growth and resolve commercial, regulatory, and operational issues.

• Maintain sales forecasts and coordinate inventory, deliveries, and customer requirements with internal stakeholders.

• Negotiate pricing and commercial terms within approved company guidelines.

• Monitor market and competitor activities, and provide regular reports on sales performance, KPI progress, key issues, and action plans.

• Conduct customer and store visits to understand market conditions, customer needs, and in-store execution.

• Regular business travel within Germany (typically 1-2 trips per month) and occasional travel to the UK.

Requirements

Mandatory Requirements

• Experience in FMCG, consumer goods, healthcare products, food & beverage, cosmetics, outdoor products, or other retail-focused industries.

• Valid driving licence and willingness to travel within Germany.

• Strong communication skills and the ability to work effectively with customers, internal functions, and external partners.

• Unlimited working right in Germany.

• Native-level or fluent German and business-level English are required.

Preferred Requirements

• Proven ability to develop new business, negotiate commercial terms, and convert sales opportunities into product listings, orders, and repeat business.

• Ability to manage sales forecasts, KPIs, and customer activities, and translate them into clear actions and follow-up plans.

• Hands-on and proactive sales approach.

• Strong communication and relationship-building skills.

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