Resident Quality Engineer - Munich, Germany

Associer Intl; München; Hybrid; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Associer Intl in Munich seeks a Resident Quality Engineer to support customer quality activities at the site, build strong relationships, and drive containment and corrective actions for automotive programs.

The role requires coordinating with customers and internal teams, applying FMEA/8D/Six Sigma tools, and communicating fluently in German and English while upholding ISO9000/TS16949/VDA standards.

Qualifikationen

• More than 3 years of customer quality engineering experience in the automotive industry.
• Familiar with ISO9000/TS16949/VDA quality systems and quality-improvement tools (FMEA, FTA, 8D, Six Sigma, SPC).
• Understand battery operation basics and failure analysis concepts.
• Proficient with office software and basic statistical analysis, reporting.
• Strong German and English communication skills.

Aufgaben

• Establish and maintain customer relationships to increase customer satisfaction.
• Identify customer demand and feedback to relevant responsible persons timely.
• Handle abnormal problems in customer receipt and assembly process; describe fault with 5W2H and notify responsible persons.
• Contain/isolate/sort defective products at the customer site according to risk and preliminary FA.
• Rework defective products at the customer site and reduce returns through proactive communication.
• Supervise employees to follow SOPs in reworking.
• Monitor assembly process in client sites and cooperate to solve problems; identify potential risks.
• Report product usage and handle emergencies independently.
• Summarize customer quality problems within the charged areas.
• Follow up the quality problem solving process per customer requirements.
• Accept exchanges to different regions to assist with customer quality problems.
• Accept other tasks arranged by superiors.

Kenntnisse

Customer focus

Quality engineering

Automotive industry

Tools

FMEA

FTA

8D

Six Sigma

SPC

Jobbeschreibung

Resident Quality Engineer - Munich, Germany

2022-01-05 08:30

The Company

Our Client a global leader of new energy innovative technologies, committed to providing premier solutions and services for new energy applications worldwide.

The Job

Job Description:

• 1. Establish and maintain customer relationships to increase customer satisfaction;
• 2. Identify customer demand and feedback to relevant responsible persons timely;
• 3. The RQE should have the ability to handle abnormal problems in customer receipt and assembly process and make preliminary judgments. 5W2H method can be used to describe the fault, and notice the relevant responsible persons immediately;
• 4. Able to containment/isolate/sorting the defective products at the customer's plant according to the scope of risk and preliminary FA analysis;
• 5. Rework the defective products in customer side in time, actively communicate with the customer to reduce the number of product returns;
• 6. Supervise employees to operate according to SOP in reworking;
• 7. Follow up assembly process in client, cooperate to solve the problem in assembly process. Identify potential risk for customer using.
• 8. Actively report the products usage and be able to handle emergencies independently.
• 9. Responsible for the summary of customer quality problem in the charge of the areas;
• 10. Follow up the quality problem solving process (according to customer requirements).
• 11. Accept exchange to different regions to assist with customer quality problems;
• 12. Accept other tasks arranged by superiors.

Job Requirement:

• 1. More than 3 year customer quality engineer experience in the automotive industry is preferred
• 2. Understand ISO9000/TS16949/VDA etc. Quality system; understand the quality improvement tools (eg: FMEA, FTA, 8D, 6Sigma, SPC);
• 3. Understand the basic principles of battery operation, understand the basic characteristics of communication failure and mechanical structure failure, understand product failure analysis methods ;
• 4. Familiar with office software, with basic statistical analysis, report summary and reporting capabilities;
• 5. Good German and English communication skills, logical expression skills and stress resistance.