Representative - Inside Sales

CSS; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

CSS is seeking a Representative - Inside Sales to engage with existing customers, grow sales of our products and services, and upsell orders. You will leverage proactive selling to add value to the customer's buying experience and collaborate with outside sales to hit shared goals.

Responsibilities include handling orders by email/phone, explaining stock status, expanding orders, developing opportunities, and providing timely quotations.

Qualifikationen

• Must have sales experience and ability to work in a team.
• Clear, written and verbal communication skills.
• Proven ability to manage multiple tasks simultaneously.
• Capable of working independently with basic supervision.
• Willingness to travel 0–25% and expand existing accounts.

Aufgaben

• Interact with existing customers to increase sales of CSS products and services.
• Obtain, create, and upsell orders; explain stock-outs and delivery dates.
• Collaborate with outside sales to meet goals and improve processes.
• Own, qualify, and develop opportunities from marketing and accounts.
• Prepare quotations and follow up to secure orders; monitor open orders.

Kenntnisse

Sales experience

Strong communication

Teamwork

Multi-tasking

Independent working

Travel ability

Ausbildung

High School Degree or Equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Jobbeschreibung

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**