Representative - Inside Sales

CSS; Frankfurt (Oder); Vor Ort; EUR 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Commission

Zusammenfassung

CSS in Dreieich near Frankfurt am Main is seeking an Inside Sales Representative to engage with existing customers, upsell products, and increase order value. You will verify orders, explain stock-outs, and coordinate with fulfillment to meet delivery dates.

The role emphasizes proactive selling, collaboration with outside sales, and developing opportunities passed from marketing. Proficiency in English and German, plus MS Office skills, are required; travel is up to 25%.

Qualifikationen

• Must have sales and sales administration experience.
• Fluent English and German communication skills.
• Able to multitask in a team environment.

Aufgaben

• Obtains orders through email and telephone calls, verifies and enters items, and coordinates with fulfillment.
• Increases orders by suggesting related items and leveraging customer history.
• Owns and develops opportunities from marketing, outside sales, and national accounts.
• Identifies process improvement opportunities.
• Prepares quotations to secure orders or analyze lost opportunities.
• Reviews open order reports and addresses items at risk of late delivery.
• Maintains backorder and expediting reports and notifies customers.
• Reports industry trends and competitive pricing to management.

Kenntnisse

2-4 years sales experience

Bilingual English & German

MS Office proficiency

Team player

Attention to detail

Ability to travel 0-25%

Ausbildung

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Jobbeschreibung

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form- English and German
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Regular office presence in Dreieich, near Frankfurt am Main in the Darmstadt region
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

#LI AJ1

** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**