Relocation Manager

Packimpex; Frankfurt; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Permanent Contract

28 Days Vacation

Flexible Work Options

Global team with flat hierarchy

Job summary

Packimpex is seeking a dedicated Relocation Manager to support international transferees in Frankfurt or Munich. You will coordinate relocation, immigration, school searches, and settling-in assistance, acting as the primary liaison between clients and our relocation network.

The role demands an international mindset, fluency in German and English, and proactive problem-solving to ensure a seamless relocation experience. Hybrid/remote work options are available.

Qualifications

• Essential relocation or global mobility experience.
• Ability to navigate international assignments and client needs.
• Familiarity with German rental and arrival processes is a plus.

Responsibilities

• Full-cycle relocation and immigration support including home search and settling-in.
• Provide expert guidance to clients and employees for a seamless relocation.
• Coordinate between clients, employees and relocation network as main contact.
• Oversee orders from preparation to invoicing and project completion.
• Aim to exceed customer expectations with precise execution of services

Skills

Relocation/Global Mobility

International mindset

German market knowledge

Immigration processes

Proactive problem-solving

German & English communication

MS Office proficiency

Job description

Join Our Growing Team as a Relocation Manager in Frankfurt or Munich!

At Packimpex, we’re redefining global mobility. With offices across Belgium, Germany, the Netherlands, Italy, Ireland, the UK, and Switzerland, we provide comprehensive relocation services that support expatriates and international companies with everything from pre-hire orientation tours to home search, school search, immigration, and settling-in services.

As we expand our team in Germany, we’re looking for a dedicated and customer-focused Relocation Manager to support international transferees and their families as they transition to Germany. If you’re passionate about delivering exceptional customer service and thrive in a dynamic, multicultural environment, we’d love to hear from you!

What You’ll Be Doing:

• Full-cycle Relocation and Immigration Support: Coordinate and manage all aspects of relocation services – including home search, immigration assistance, school search, and settling-in support
• Customer-Focused Service: Provide expert guidance to clients and their employees, ensuring a seamless and positive relocation experience
• Liaising with Clients and Partners: Act as the main point of contact between clients, their employees, and our relocation network, handling all logistical and administrative tasks
• End-to-End Process Management: Oversee everything from initial order preparation to invoicing, feedback, and project completion
• Deliver Excellence: Ensure the accurate and consistent execution of client services and policies, always aiming to exceed customer expectations

What We’re Looking For:

• Relocation & Global Mobility Experience: Essential experience in the relocation or global mobility industry
• International Mindset: A passion for working in an international environment and interacting with diverse cultures
• Knowledge of the German Market: Familiarity with the German rental market and arrival processes is a plus
• Immigration: Knowledge and experience with the German immigration processes
• Proactive & Solution-Oriented: Self-motivated, with strong decision-making skills and the ability to manage multiple tasks independently
• Communication Skills: Fluent in both German and English, with excellent verbal and written communication skills
• Tech-Savvy: Comfortable using MS Office and open to learning new software
• Relocation Experience: First-hand experience with international relocation is a plus

What You’ll Get:

• Competitive Salary: Based on your experience and skill set
• Permanent Contract with stability and growth potential
• 28 Days of Vacation to help you recharge
• Flexible Work Options: Enjoy the flexibility of hybrid and remote working
• An international Supportive Team: Work with motivated colleagues from all over the world in a flat hierarchy
• Onboarding & Growth: Receive a comprehensive onboarding program and opportunities to develop professionally

About Us:

At Packimpex, our 150-strong team is committed to delivering outstanding customer service while continuously improving our offerings. We’re passionate about innovation and empowering our employees to bring fresh ideas to the table. Join a vibrant, multicultural team that is changing the way global mobility works and making a real impact on people's lives.