Release Readiness Engineer – Technical Writer

Jobtailor; Deutschland; Vor Ort; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a skilled technical writer to create and maintain documentation for software platforms, including installation guides, runbooks, and operator manuals. You will work in a Git-based workflow to deliver clear, actionable content for engineers and end users.

You will collaborate with delivery teams, ensure consistency across products, and help improve information architecture and discoverability while supporting regulated environments when needed.

Qualifikationen

• 4+ years writing technical documentation for software platforms.
• Experience in DevSecOps, infrastructure, or Kubernetes‑adjacent systems.
• Ability to produce installation and admin/operator manuals.
• Proven skill in documenting complex workflows and runbooks.
• Experience in regulated or government contexts is a plus.

Aufgaben

• Plan, author, and maintain installation guides, admin/operator guides, troubleshooting/runbooks, and release notes aligned to product releases and operational needs.
• Plan, author, and maintain Warfighter focused end user guides.
• Installation & deployment documentation: Create step-by-step install/configuration guides for product components and integrations (including prerequisites, outputs, verification steps, and rollback guidance).
• Administration & Day-2 operations: Document operational workflows—upgrades, configuration changes, health checks, resources, and failure modes in constrained environments.
• Troubleshooting & runbooks: Build and curate troubleshooting-by-symptom runbooks (diagnosis steps, likely causes, resolution paths, and prevention guidance).
• Aid development of training modules and job aids for user personas.
• Operate in a Git-based doc workflow (issues/PRs/reviews), establish templates, and improve/maintain documentation.
• Information architecture & discoverability: Organize technical documentation so it’s easy to navigate and avoids duplication across products.

Kenntnisse

Technical writing

Software docs

DevSecOps docs

Kubernetes docs

Installation guides

Runbooks

Git workflows

Markdown

Cross-team collab

Tools

Markdown

Static-site frameworks

Jobbeschreibung

Responsibilities

• Plan, author, and maintain installation guides, admin/operator guides, troubleshooting/runbooks, and release notes aligned to product releases and operational needs.
• Plan, author, and maintain Warfighter focused end user guides.
• Installation & deployment documentation: Create step‑by‑step install/configuration guides for product components and integrations (including prerequisites, expected outputs, verification steps, and safe rollback guidance).
• Administration & Day‑2 operations: Document operational workflows: upgrades, configuration changes, health checks, resource considerations, and common operational failure modes in constrained/mission environments.
• Troubleshooting & runbooks: Build and curate troubleshooting‑by‑symptom runbooks (diagnosis steps, likely causes, resolution paths, and prevention guidance).
• Aid development of training modules and job aids for user personas.
• Operate in a Git‑based doc workflow (issues/PRs/reviews), establish templates, and improve/maintain documentation.
• Information architecture & discoverability: Organize technical documentation so it’s easy to navigate and avoids duplication across products.

Requirements

• 4+ years writing technical documentation for software platforms (DevSecOps, infrastructure, Kubernetes‑adjacent systems strongly preferred).
• Demonstrated experience producing:
• Installation guides
• Administrator/operator manuals
• Troubleshooting guides and runbooks
• Comfortable documenting complex workflows; able to interpret design docs and technical specs and convert them into guidance.
• Experience working in environments with higher operational rigor (air‑gapped, disconnected/limited connectivity, regulated or government contexts) preferred.
• Strong collaboration skills with engineering and delivery teams; able to drive clarity, obtain technical decisions, and keep docs aligned with shipped behavior.
• Proficiency with Git‑based documentation workflows and modern docs toolchains (Markdown, static‑site docs frameworks, review cycles, issue tracking).