Regional Services Engineer

Exclusive Networks Deutschland GmbH; München; Vor Ort; EUR 80.000 - 110.000; Vollzeit

Zusammenfassung

Exclusive Networks Deutschland GmbH in Munich seeks a Regional Services Engineer to act as a full‑lifecycle technical consultant across the region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities.

You will collaborate with local Services Engineers, lead workshops and PoCs, support large-scale implementations, and develop reusable assets while maintaining strong customer relationships with clear English communication.

Qualifikationen

• Extensive consulting and technical services experience in enterprise environments.

Aufgaben

• Support local Services Engineers on strategic opportunities and engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and PoC activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices; escalation point for complex technical challenges.

Kenntnisse

Consulting & services

Pre-sales & post-sales

Solution design & architecture

Stakeholder management

Customer transformation

Communication & presentation

Cross-country teamwork

Ownership & accountability

Technical assets development

English fluency

Jobbeschreibung

Regional Services Engineer – München

As a Regional Services Engineer, you will act as a full‑lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities across the organization. This role reports to the Global Services Director.

Duties and Responsibilities

• Support local Services Engineers on strategic opportunities and customer engagements.
• Provide advanced pre‑sales and post‑sales technical expertise.
• Lead workshops, demonstrations, assessments and proof‑of‑concept activities.
• Support large‑scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

Qualifications and Experience

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre‑sales and post‑sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
• Proven ability to work across multiple countries and cross‑functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent English, both written and spoken.

Equal Opportunity Employment

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.