Regional IT Operations Manager

iiM GmbH; Deutschland; On-site; EUR 105,000 - 132,000; Full time

Job summary

Exaktera seeks a Regional IT Operations Manager to oversee the design, stability, and security of its core IT infrastructure across US sites. This role provides technical leadership, mentorship, and operational coordination to local IT teams to drive consistency, resilience, and standardization while reducing operational risk across the region.

The successful candidate should be located on the U.S. East Coast and be able to travel to the Vermont site as needed.

Qualifications

• Experience with NinjaOne or similar RMM tools.
• PowerShell automation for infrastructure tasks.
• SharePoint / Microsoft 365 migrations experience.
• ERP system operations support, preferably Business Central.

Responsibilities

• Design, stability, security, and evolution of Exaktera’s core IT infrastructure across US sites.
• Provide technical leadership, mentorship, and coordination to local IT teams to drive consistency and resilience.
• Reduce operational risk through standardization and security improvements across the region.
• Located on the U.S. East Coast with ability to travel to the Vermont site as needed.

Skills

VMware vSphere

Windows Server

Veeam Backup

Networking fundamentals

Sophos Firewall

Microsoft 365/Entra ID

AD consolidation

Identity/MFA/SSO

Incident response

Infrastructure improvements

Risk assessment

Regulated IT

M&A IT integration

Tools

NinjaOne

PowerShell

SharePoint/M365 migrations

ERP support (Business Central)

Job description

Responsibilities

The Regional IT Operations Manager is responsible for the design, stability, security, and evolution of Exaktera’s core IT infrastructure across US based sites.

While not a formal people management position, the role provides technical leadership, mentorship, and operational coordination to local IT teams, helping drive consistency, resilience, standardization, security, and reduction of operational risk across the region.

The successful candidate should be located on the U.S. East Coast, preferably in the Northeast region, and be able to travel to the Vermont site as business needs require.

Technical Skills:

• VMware vSphere administration in production environments
• Windows Server administration
• Veeam Backup & Recovery
• Enterprise networking fundamentals (VLANs, routing concepts, CLI-based switching)
• Sophos firewall administration (policy management, VPN basics)
• Microsoft 365 and Entra ID administration
• Active Directory consolidation
• Identity, MFA, and SSO integration concepts
• Incident response collaboration with MDR providers (e.g., Arctic Wolf)
• Experience evaluating and implementing infrastructure improvements across multi-site environments
• Strong technical decision-making and risk assessment capabilities
• Manufacturing or regulated IT environments
• Multi-site or post-acquisition IT integration experience

Your Job Profile

Required Qualifications & Skills

• NinjaOne or similar RMM tooling
• PowerShell automation (infrastructure-safe)
• SharePoint / Microsoft 365 migrations
• ERP system operational support (Business Central preferred)

Personal Skills:

• Independent, structured, and reliable working style
• Strong analytical and troubleshooting capabilities
• Clear technical communication skills
• Ability to mentor and support less-experienced IT staff
• Calm and methodical approach during incidents
• Documentation-driven mindset

About Us

Exaktera brings together world-class brands in lasers, LEDs, and optical systems delivering reliable, high-performance solutions to OEMs and end-users worldwide. In industrial, medical and machine vision markets, our technologies power progress where light matters most. With a global footprint and deep technical expertise, Exaktera provides customers with a single, trusted partner for advanced optical components, systems, and enclosures. Our brands combine decades of engineering excellence with proven application knowledge, ensuring the highest performance, reliability, and value.