IT Operations Engineer (m/f/d)

Ververica | Original creators of Apache Flink®; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Ownership of projects

Modern cloud-first stack

Opportunity to automate and innovate

Zusammenfassung

A dynamic tech company in Munich is seeking an IT Operations Engineer to manage internal systems, support users, and uphold security practices. The role involves optimizing tools like Google Workspace and Slack, building automations, and maintaining a Zero Trust environment. Ideal candidates should possess strong IT Operations experience, effective communication skills, and a passion for solving real user problems. You'll have ownership and opportunity to innovate daily, directly impacting the employee experience.

Qualifikationen

• Experience in IT Operations within a SaaS cloud environment.
• Passion for helping internal users solve problems effectively.
• Natural understanding of Zero Trust and secure operations.

Aufgaben

• Own and maintain internal tools and systems.
• Provide exceptional support to users.
• Build impactful automations to streamline operations.

Kenntnisse

IT Operations in a SaaS-first environment

Zero Trust principles

Google Workspace expertise

Slack configuration and governance

Jira and Confluence administration

Automation skills (Python/Bash)

Clear communication skills

Tools

Google Workspace

Slack

Atlassian tools

Zapier

Jobbeschreibung

Role Overview

As an IT Operations Engineer (m/f/d) at Ververica, you will be at the center of how our people work every day.

You'll own the systems, tools, and workflows that power our internal operations - from Google Workspace to Slack to Atlassian and beyond.

Your mission is simple: enable every employee to work securely, efficiently, and confidently, by delivering exceptional support, running reliable systems, building smart automations, and partnering closely with IT Security to uphold our Zero Trust posture.

You will become the go-to expert for our collaboration tools, our identity lifecycle, our asset management, and the operational backbone that keeps the company running smoothly. When someone says, "IT saved my day," they're talking about you.

At Ververica, IT isn't a ticket factory - it's a strategic partner. We want someone who loves solving problems, crafting great internal experiences, and building strong foundations for a scaling company.

Responsibilities

• Own and maintain internal systems and tools.
• Provide exceptional support to internal users.
• Run reliable systems and build smart automations.
• Partner closely with IT Security to uphold Zero Trust posture.
• Serve as the go-to expert for collaboration tools, identity lifecycle, asset management, and operational backbone.

Requirements

• 🛠 You've owned or heavily contributed to IT Operations in a SaaS-first, cloud-native environment.
• 👩💻 You care deeply about internal users, and you enjoy helping people solve real problems — not just closing tickets.
• 🔐 Zero Trust, MDM, and secure-by-default thinking come naturally to you.
• 🌐 Google Workspace is your playground — you understand policies, groups, permissions, and you're not afraid to optimize.
• 💬 You know Slack inside out: workspace configuration, permission models, app governance, automations, and troubleshooting.
• 📚 You've administered Jira and Confluence and have opinions about workflows, permissions, and structure.
• ⚙️ Automation excites you — whether through Zapier or a scripting language (Python/Bash).
• 📝 You communicate clearly and patiently, especially with non-technical colleagues. You listen well, ask great questions, and love enabling others.
• 🎯 You think in terms of outcomes, not tasks: better processes, better security, better employee experience.
• 🚀 You thrive in environments where you're trusted to figure things out, improve systems, and bring forward new ideas.

Bonus points for

• 📡 Experience building or refining internal IT processes from scratch
• 📁 Hands-on experience with device fleet management and compliance
• ⚙️ Familiarity with SOC2 / ISO 27001 environments
• 🤖 Experience using automation to eliminate repetitive IT workload
• 🛠 Experience designing or maintaining knowledge bases for end users

Benefits

• You'll have real ownership. We're not looking for someone to follow checklists - we want someone who shapes them.
• You'll work with a modern, cloud-first stack: Google Workspace, Slack, Atlassian, Zapier, MDM - no legacy servers, no outdated systems to babysit.
• You'll improve the daily lives of everyone at Ververica. Your work is felt instantly when systems are fast, secure, and smooth.
• You'll partner deeply with IT Security. This role sits at the intersection of usability and protection. You'll get firsthand exposure to modern security principles and the chance to help implement them at scale.
• You'll get to automate, experiment, and improve. We value doing things the right way, not the fast-and-dirty way. You'll have space to innovate and build for the long term.