Receptionist (m/w/d)

David-Lloyd-Clubs; Hamburg; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free Club Membership for you and your…

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training Discounts

Wagestream App: Get paid on demand!

Benefits Suite Access

Job summary

David-Lloyd-Clubs in Hamburg is seeking a friendly Receptionist to greet members and manage queries and bookings face-to-face and by phone, while keeping the reception area tidy and aligned with brand standards.

You will be part of a dynamic team focused on delivering exceptional customer experiences in a fast-paced fitness environment, with opportunities for development and access to staff perks.

Qualifications

• Experience delivering high-quality customer service.
• Strong verbal and written communication.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and support queries and bookings both in person and by phone.
• Maintain a clean, presentable reception area.
• Collaborate with team to ensure smooth club operations.

Skills

Customer service

Communication

Team player

Face-to-face

Job description

Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!50% Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As a Receptionist, we are looking for someone who:Has an overall passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentJoin us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Am Michel