Receptionist (m/f/d)

Rennschuh; Göttingen; Presencial; EUR 22.320 - 31.248; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-related pay

Regulated working hours

On-site accommodation available

Friendly team

Development opportunities

Descripción de la vacante

Hotel Rennschuh is a family-run city hotel with tradition, heart and future in Göttingen. We are looking for reinforcements at our reception—the heart of our hotel.

The successful candidate will handle check-in, check-out and guest requests, welcome guests in person, by phone and by email, and work closely with a friendly team. We offer a familiar working environment, short decision-making, reliable duty rosters, on-site accommodation if desired, and opportunities for development in the centre

Formación

• Completed training in the hotel industry or reception experience is desirable.
• Friendly, well-groomed and service-oriented appearance.
• Enjoy dealing with people and teamwork.
• Good knowledge of German; English is an advantage.
• Confident handling of common hotel programmes and PMS.

Responsabilidades

• Check-in and check-out guests.
• Handle guest requests during stay.
• Process reservations and create invoices.
• Maintain overview in the PMS.
• Support administrative tasks to ensure smooth reception operations.

Conocimientos

German language

English language

Customer service

Teamwork

Hospitality experience

Educación

Hotel industry training

Herramientas

PMS software

Hotel programmes

Descripción del empleo

The Hotel Rennschuh is a family-run city hotel with tradition, heart and future. For over 50 years, we have been welcoming our guests to Göttingen with honest hospitality, warmth and an open smile. Our aim is to let people arrive - not just stay overnight.

To keep it that way, we are looking for reinforcements at our reception - the heart of our hotel.

Your profile

• Completed training in the hotel industry or professional experience at reception desirable. Career changers are also very welcome.
• Friendly, well-groomed and service-orientated appearance
• Enjoy dealing with people and teamwork
• Good knowledge of German, knowledge of English an advantage
• Confident handling of common hotel programmes (or willingness to familiarise yourself with them)
• You are the first point of contact for our guests - in person, by telephone and by e-mail.
• You take care of check-in, check-out and all requests during the stay.
• You will process reservations, create invoices and maintain an overview in the PMS.
• You will provide support with administrative tasks and ensure that everything runs smoothly at reception.
• With your smile and friendliness, you will ensure that our guests have an all-round pleasant stay.

We offer

• A familiar working environment with short decision-making processes
• A friendly team that is there for each other
• Performance-related pay
• Regulated working hours and reliable duty rosters
• Employee benefits and development opportunities
• A job with a future - in the centre of Göttingen
• Affordable accommodation on the company premises, if desired