Receptionist (m/f/d)

NKC Conveyor India Pvt Ltd; Berlin; Vor Ort; EUR 22.000 - 28.000; Vollzeit

Zusammenfassung

Eyemed Berlin is seeking a dedicated receptionist (m/f/d) to join our ophthalmology practice. You will greet patients, answer calls, and support the front desk to ensure smooth daily operations.

This role can be full-time or part-time, with a friendly team and a respectful atmosphere. You will work in a modern clinic, assisting clinicians and ensuring excellent patient service.

Qualifikationen

• Customer-facing qualification required.
• Experience in a medical practice preferred.
• German language skills at least C1.

Aufgaben

• Answer practice phone calls (Mon–Fri 08:00–13:00 and Mon 14:00–18:00).
• Schedule and manage appointments.
• Handle patient inquiries regarding prescriptions, referrals, etc.
• Respond to email inquiries (07:30–08:00 and 13:00–13:30).

Kenntnisse

Customer-facing

German (C1+)

Jobbeschreibung

Responsibilities / Main Tasks

Are you looking for a new challenge and do you enjoy working with people? We are seeking a dedicated and friendly receptionist (m/f/d) for our modern ophthalmology practice. Join our dynamic team and help us provide our patients with the best possible service. We look forward to hearing from you! At Eyemed Berlin, we are looking to appoint a call handler/telephone receptionist (m/f/d) on a full-time or part-time basis to start as soon as possible. Our two practices have a large base of private patients, and we also perform day-case procedures. To strengthen our team, we’re looking for a warm, highly organised team player. Become part of our team now!

Qualifications / Requirements

• You have a customer-facing qualification (m/f/d)
• Ideally, you already have professional experience in a medical practice
• You have very good German language skills (at least C1)
• You value a harmonious and respectful working atmosphere where people enjoy a laugh together
• You are polite, even-tempered, and have a pleasant telephone manner

Scope of the Role

• You answer the practice’s phone calls (Mon–Fri 08:00–13:00 and Mondays 14:00–18:00)
• You schedule and manage appointments
• You handle patient enquiries regarding prescriptions, referrals, etc.
• You respond to email enquiries (07:30–08:00 and 13:00–13:30)