Receptionist / Front Office – Co-Living (m/f/d)

The Base FOL Group GmbH; München; Vor Ort; EUR 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Monthly mobility allowance

Casual dress code

Growth opportunities

Zusammenfassung

The Base FOL Group GmbH is seeking a dedicated front desk and community host for our Munich location. You will manage the guest experience, assist residents, and help create memorable experiences in a vibrant co-living environment.

You will work closely with a diverse, international community, handle day-to-day operations, and contribute to events, breakfast service, and seamless daily operations.

Qualifikationen

• Some professional experience in direct guest or customer contact.
• You enjoy interacting with an international community.
• You work well in a digital environment and adapt quickly to new tools.
• You can organize and prioritize tasks and stay calm under pressure.
• You are responsible, detail-oriented and reliable.
• You enjoy community, apps and social media.
• You have very good written and spoken German and English.

Aufgaben

• Handle check-ins and check-outs and be the go-to person for questions from residents.
• Own community events, including free and paid activities.
• Prepare the breakfast buffet and assist guests with coffee and beverages.
• Coordinate repairs, maintenance and housekeeping tasks and manage tickets.
• Take care of various administrative tasks such as invoicing.

Kenntnisse

Guest service experience

German fluency

English fluency

Team player

Time management

Jobbeschreibung

We want to revolutionize the way people live and connect in the future.

The Base means co-living in an exceptional atmosphere, stylish apartments, inviting social areas and exciting events. Our goal is to build the best community of inspiring and open-minded people who live together, connect, have fun and create new things together.

LIVE.BELONG.GROW.

We are a young team and believe that every idea has the potential to make a difference. For our location in Munich, we are looking for someone who is passionate about creating an amazing living experience and wants to help us shape the future of living and build the best community in the world.

ABOUT THE ROLE

85% of our residents stay with us for several months. Your goal is to make their stay as smooth, enjoyable and memorable as possible. Your role covers everything that happens within our community and at the front desk, including:

• Handling check-ins and check-outs and being the go-to person for all questions and requests from our community
• Taking ownership of our community events, from free to paid events, and organizing experiences that our residents love and want to tell their friends about
• Preparing the breakfast buffet and supporting our guests with coffee specialties and soft drinks
• Coordinating repairs, maintenance and housekeeping tasks, ensuring our standards are met and managing tickets in our property management system
• Taking care of various administrative tasks such as invoicing

YOUR PROFILE

• You have some professional experience in direct guest or customer contact, ideally in hospitality, front office or another service-oriented environment
• You enjoy getting things done, take initiative and love interacting with an international community
• You are confident working in a digital environment and pick up new tools and systems quickly
• You are able to organize and prioritize your tasks effectively and keep a cool head in challenging situations
• You are responsible, detail-oriented, highly reliable and a real team player
• You enjoy community, apps and social media
• You have very good written and spoken German and English skills

BENEFITS

• We are a startup with a culture of flat hierarchies, open communication and a positive, international working environment with passionate people
• Monthly mobility allowance to make getting to our location easier, whether by public transport, e-bike, scooter or car
• Be yourself. We don't have uniforms, so come as you are!
• Long-term development opportunities: We are growing, which means new positions regularly open up and we love to fill them internally