Rezeptionist / Front Office Co-Living (m/w/d)

The Base FOL Group GmbH; München; Vor Ort; EUR 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Monthly mobility allowance

Be yourself. No uniforms

Long-term development opportunities

Culture and international environment

Zusammenfassung

The Base FOL Group GmbH in Munich is seeking a friendly front desk host to deliver outstanding guest experiences within our co-living community. You will manage check-ins/outs, assist residents, coordinate events, and support daily operations to ensure smooth stays.

Requirements include experience in direct guest contact, fluency in German and English, and you enjoy working with an international community in a fast-paced, digital environment.

Qualifikationen

• Some professional experience in direct guest or customer contact, ideally in hospitality or front office.
• Enjoy taking initiative and interacting with an international community.
• Confident in a digital environment and quick to learn new tools.
• Able to organize and prioritize tasks and stay calm under pressure.
• Responsible, detail-oriented, reliable and a real team player.
• Enjoy community, apps and social media.
• Good written and spoken German and English skills.

Aufgaben

• Handle check-ins and check-outs and be the go-to person for all questions and requests from our community.
• Taking ownership of our community events, from free to paid events, and organizing experiences that our residents love and tell their friends about.
• Preparing the breakfast buffet and supporting our guests with coffee specialties and soft drinks.
• Coordinating repairs, maintenance and housekeeping tasks, ensuring our standards are met and managing tickets in our property management system.
• Taking care of various administrative tasks such as invoicing.

Kenntnisse

Guest services

Hospitality

German language

English language

Digital literacy

Jobbeschreibung

We want to revolutionize the way people live and connect in the future. The Base means co-living in an exceptional atmosphere, stylish apartments, inviting social areas and exciting events. Our goal is to build the best community of inspiring and open-minded people who live together, connect, have fun and create new things together.

LIVE.BELONG.GROW.

We are a young team and believe that every idea has the potential to make a difference. For our location in Munich, we are looking for someone who is passionate about creating an amazing living experience and wants to help us shape the future of living and build the best community in the world.

85% of our residents stay with us for several months. Your goal is to make their stay as smooth, enjoyable and memorable as possible. Your role covers everything that happens within our community and at the front desk, including:

• Handling check-ins and check-outs and being the go-to person for all questions and requests from our community
• Taking ownership of our community events, from free to paid events, and organizing experiences that our residents love and want to tell their friends about
• Preparing the breakfast buffet and supporting our guests with coffee specialties and soft drinks
• Coordinating repairs, maintenance and housekeeping tasks, ensuring our standards are met and managing tickets in our property management system
• Taking care of various administrative tasks such as invoicing

We want to revolutionize the way people live and connect in the future. The Base means co-living in an exceptional atmosphere, stylish apartments, inviting social areas and exciting events. Our goal is to build the best community of inspiring and open-minded people who live together, connect, have fun and create new things together.

LIVE.BELONG.GROW.

We are a young team and believe that every idea has the potential to make a difference. For our location in Munich, we are looking for someone who is passionate about creating an amazing living experience and wants to help us shape the future of living and build the best community in the world.

Aufgaben

85% of our residents stay with us for several months. Your goal is to make their stay as smooth, enjoyable and memorable as possible. Your role covers everything that happens within our community and at the front desk, including:

• Handling check-ins and check-outs and being the go-to person for all questions and requests from our community
• Taking ownership of our community events, from free to paid events, and organizing experiences that our residents love and want to tell their friends about
• Preparing the breakfast buffet and supporting our guests with coffee specialties and soft drinks
• Coordinating repairs, maintenance and housekeeping tasks, ensuring our standards are met and managing tickets in our property management system
• Taking care of various administrative tasks such as invoicing

Qualifikation

• You have some professional experience in direct guest or customer contact, ideally in hospitality, front office or another service-oriented environment
• You enjoy getting things done, take initiative and love interacting with an international community
• You are confident working in a digital environment and pick up new tools and systems quickly
• You are able to organize and prioritize your tasks effectively and keep a cool head in challenging situations
• You are responsible, detail-oriented, highly reliable and a real team player
• You enjoy community, apps and social media
• You have good written and spoken German and English skills

Benefits

• We are a startup with a culture of flat hierarchies, open communication and a positive, international working environment with passionate people
• Monthly mobility allowance to make getting to our location easier, whether by public transport, e-bike, scooter or car
• Be yourself. We don't have uniforms, so come as you are!
• Long-term development opportunities: We are growing, which means new positions regularly open up and we love to fill them internally