Receptionist
Serco Limited
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Benefits offered by this job
Job summary
Serco Limited is recruiting a Receptionist for Bisham Abbey, Marlow. The role involves welcoming visitors, delivering excellent customer service, and ensuring smooth day-to-day operations at the centre.
You will take bookings, process payments, and support customers throughout their journey, with a focus on trust, care and pride in every interaction. The position is part-time with shifts including weekends and bank holidays.
Qualifications
- Excellent customer service and communication skills.
- Friendly and approachable demeanor.
- Flexible and reliable with weekend availability.
Responsibilities
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
Job description
Salary:£12.71 per hour annum plus excellent benefits
Schedule:Part time hours 30 hours per week, or 15 hours per week as a job share flexible to cover various shift patterns including Monday to Sunday. Early shift Monday to Friday: 6:00am to 2:30pm. Late shift Monday to Friday: 12:30pm to 9:00pm. Early shift Saturday to Sunday: 7:00am to 1:00pm. Late shift Saturday to Sunday: 1:00pm to 7:00pm.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofBisham Abbey.
Bisham Abbey encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aReceptionistto join their team and help make a positive difference every day.
As a Receptionist, you’ll be the welcoming face of the centre, helping customers, visitors and partners enjoy a positive experience from the moment they arrive. You’ll deliver excellent customer service while supporting the smooth day-to-day operation of the facility and ensuring every interaction reflects values of trust, care and pride.
Your work has purpose. By creating a welcoming environment and supporting high-quality service delivery, you’ll help create a positive impact on communities, encourage participation in health and wellbeing activities, and contribute to a better future for everyone who uses the centre.
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
- Excellent customer service and communication skills, with the ability to build positive relationships.
- Friendly, approachable and committed to helping customers and colleagues.
- Strong organisational and time management skills with good attention to detail.
- Able to use initiative, solve problems and remain calm when dealing with enquiries or unexpected situations.
- Flexible and reliable, with the ability to work a varied shift pattern including weekends and bank holidays.
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Location:Bisham Abbey, Marlow, SL7 1RR
Salary:£12.71 per hour annum plus excellent benefits
Schedule:Part time hours 30 hours per week, or 15 hours per week as a job share flexible to cover various shift patterns including Monday to Sunday. Early shift Monday to Friday: 6:00am to 2:30pm. Late shift Monday to Friday: 12:30pm to 9:00pm. Early shift Saturday to Sunday: 7:00am to 1:00pm. Late shift Saturday to Sunday: 1:00pm to 7:00pm.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofBisham Abbey.
Bisham Abbey encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aReceptionistto join their team and help make a positive difference every day.
As a Receptionist, you’ll be the welcoming face of the centre, helping customers, visitors and partners enjoy a positive experience from the moment they arrive. You’ll deliver excellent customer service while supporting the smooth day-to-day operation of the facility and ensuring every interaction reflects values of trust, care and pride.
Your work has purpose. By creating a welcoming environment and supporting high-quality service delivery, you’ll help create a positive impact on communities, encourage participation in health and wellbeing activities, and contribute to a better future for everyone who uses the centre.
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
- Excellent customer service and communication skills, with the ability to build positive relationships.
- Friendly, approachable and committed to helping customers and colleagues.
- Strong organisational and time management skills with good attention to detail.
- Able to use initiative, solve problems and remain calm when dealing with enquiries or unexpected situations.
- Flexible and reliable, with the ability to work a varied shift pattern including weekends and bank holidays.
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Location:Bisham Abbey, Marlow, SL7 1RR
Salary:£12.71 per hour annum plus excellent benefits
Schedule:Part time hours 30 hours per week, or 15 hours per week as a job share flexible to cover various shift patterns including Monday to Sunday. Early shift Monday to Friday: 6:00am to 2:30pm. Late shift Monday to Friday: 12:30pm to 9:00pm. Early shift Saturday to Sunday: 7:00am to 1:00pm. Late shift Saturday to Sunday: 1:00pm to 7:00pm.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofBisham Abbey.
Bisham Abbey encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aReceptionistto join their team and help make a positive difference every day.
As a Receptionist, you’ll be the welcoming face of the centre, helping customers, visitors and partners enjoy a positive experience from the moment they arrive. You’ll deliver excellent customer service while supporting the smooth day-to-day operation of the facility and ensuring every interaction reflects values of trust, care and pride.
Your work has purpose. By creating a welcoming environment and supporting high-quality service delivery, you’ll help create a positive impact on communities, encourage participation in health and wellbeing activities, and contribute to a better future for everyone who uses the centre.
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
- Excellent customer service and communication skills, with the ability to build positive relationships.
- Friendly, approachable and committed to helping customers and colleagues.
- Strong organisational and time management skills with good attention to detail.
- Able to use initiative, solve problems and remain calm when dealing with enquiries or unexpected situations.
- Flexible and reliable, with the ability to work a varied shift pattern including weekends and bank holidays.
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Location:Bisham Abbey, Marlow, SL7 1RR
Salary:£12.71 per hour annum plus excellent benefits
Schedule:Part time hours 30 hours per week, or 15 hours per week as a job share flexible to cover various shift patterns including Monday to Sunday. Early shift Monday to Friday: 6:00am to 2:30pm. Late shift Monday to Friday: 12:30pm to 9:00pm. Early shift Saturday to Sunday: 7:00am to 1:00pm. Late shift Saturday to Sunday: 1:00pm to 7:00pm.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofBisham Abbey.
Bisham Abbey encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aReceptionistto join their team and help make a positive difference every day.
As a Receptionist, you’ll be the welcoming face of the centre, helping customers, visitors and partners enjoy a positive experience from the moment they arrive. You’ll deliver excellent customer service while supporting the smooth day-to-day operation of the facility and ensuring every interaction reflects values of trust, care and pride.
Your work has purpose. By creating a welcoming environment and supporting high-quality service delivery, you’ll help create a positive impact on communities, encourage participation in health and wellbeing activities, and contribute to a better future for everyone who uses the centre.
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
- Excellent customer service and communication skills, with the ability to build positive relationships.
- Friendly, approachable and committed to helping customers and colleagues.
- Strong organisational and time management skills with good attention to detail.
- Able to use initiative, solve problems and remain calm when dealing with enquiries or unexpected situations.
- Flexible and reliable, with the ability to work a varied shift pattern including weekends and bank holidays.
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Location:Bisham Abbey, Marlow, SL7 1RR
Salary:£12.71 per hour annum plus excellent benefits
Schedule:Part time hours 30 hours per week, or 15 hours per week as a job share flexible to cover various shift patterns including Monday to Sunday. Early shift Monday to Friday: 6:00am to 2:30pm. Late shift Monday to Friday: 12:30pm to 9:00pm. Early shift Saturday to Sunday: 7:00am to 1:00pm. Late shift Saturday to Sunday: 1:00pm to 7:00pm.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofBisham Abbey.
Bisham Abbey encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aReceptionistto join their team and help make a positive difference every day.
As a Receptionist, you’ll be the welcoming face of the centre, helping customers, visitors and partners enjoy a positive experience from the moment they arrive. You’ll deliver excellent customer service while supporting the smooth day-to-day operation of the facility and ensuring every interaction reflects values of trust, care and pride.
Your work has purpose. By creating a welcoming environment and supporting high-quality service delivery, you’ll help create a positive impact on communities, encourage participation in health and wellbeing activities, and contribute to a better future for everyone who uses the centre.
- Welcome visitors, customers and guests, providing a friendly and professional first impression.
- Answer and direct telephone and email enquiries promptly and accurately.
- Take bookings, process payments and support customers throughout their journey.
- Promote centre services, facilities and special offers to help grow participation and engagement.
- Support the operation of centre facilities, including customer sign-in processes, room setup support and daily checks where required.
- Carry out administrative tasks and work closely with colleagues, event organisers and other teams to ensure services run smoothly.
- Excellent customer service and communication skills, with the ability to build positive relationships.
- Friendly, approachable and committed to helping customers and colleagues.
- Strong organisational and time management skills with good attention to detail.
- Able to use initiative, solve problems and remain calm when dealing with enquiries or unexpected situations.
- Flexible and reliable, with the ability to work a varied shift pattern including weekends and bank holidays.
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Proud member of the Disability Confident employer scheme
Receptionist
Location:Bisham Abbey, Marlow, SL7 1RR
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