Quality Manager (m/f/d)

DocuWare Europe GmbH; Germering; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Flexible work hours

35 vacation days

Company pension

Training opportunities

Hybrid work option

Job summary

DocuWare Europe GmbH is seeking a Quality Manager to foster a culture of quality and operational excellence. You will lead QMS initiatives, coordinate internal and external audits, and drive the digitalization of quality processes across functions.

You will interact with auditors, regulators, and stakeholders, developing training and CAPA programs to maintain ISO 9001 compliance and continuous improvement.

Qualifications

• Degree in Quality Management, Engineering, IT, or related field.
• Several years in quality management or QA, ideally in ISO 9001 environments.
• Experience with internal audits and certification audits.

Responsibilities

• Maintain and improve the Quality Management System (QMS) per ISO 9001.
• Plan and conduct internal audits and support external certification audits.
• Drive digitalization and automation of quality processes and tools.
• Serve as a trusted contact for quality topics with auditors and stakeholders.
• Develop and deliver training to strengthen a quality mindset.
• Monitor quality metrics, investigate non-conformities, support CAPA.
• Embed quality requirements into IT and business processes with teams.
• Prepare management reports and identify improvement opportunities.

Skills

Quality management

Audits

ISO 9001

Stakeholder communication

Process improvement

Training

Education

Bachelor's degree in Quality Management or related field

Tools

QMS software

Job description

DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.

Your hiring partner

As our Quality Manager (m/f/d), you will play a key role in fostering a culture of quality, continuous improvement, and operational excellence across the organization. By collaborating with stakeholders across multiple functions, you will help ensure that quality remains an integral part of how we work, innovate, and grow. Your responsibilities will include:

• You maintain and continuously improve our Quality Management System (QMS) in line with ISO 9001 requirements, ensuring policies, processes, and documentation remain effective and up to date.
• You plan and conduct internal audits and support external certification audits from preparation through follow-up activities.
• You drive the digitalization and automation of quality management processes, leveraging modern business applications and quality management tools.
• You serve as a trusted point of contact for quality-related topics and collaborate with auditors, customers, regulators, and internal stakeholders.
• You develop and deliver training and awareness initiatives that strengthen a quality-focused mindset across the organization.
• You monitor quality metrics, investigate non-conformities, and support the implementation of corrective and preventive actions (CAPA).
• You partner closely with Corporate IT, Business Systems, and Process Automation teams to embed quality requirements into business and IT processes.
• You prepare management reports, communicate key insights, and identify opportunities for continuous improvement.

What you need to succeed

• You have a degree in Quality Management, Engineering, Information Technology, Business Administration, or a related field.
• You bring several years of experience in quality management, quality assurance, or a similar role, ideally within an ISO 9001-certified environment.
• You have hands-on experience with quality management systems, internal audits, and supporting external certification audits.
• You are comfortable working with software systems and enjoy driving the digitalization and optimization of processes and tools.
• You approach challenges with a structured, analytical mindset and a strong focus on sustainable solutions.
• You communicate confidently with stakeholders at all levels and build productive relationships across teams.
• You are well organized, able to manage multiple priorities, and thrive in a collaborative, cross-functional environment.
• You are fluent in English, both written and spoken.
• Professional certifications such as Certified Quality Manager and/or ISO 9001 Auditor certifications are a plus.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them. As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual support:After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
• Well-earned rest:35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Mental health support:With our employee assistance program you have free and confidential access to resources and support for your well-being and stress management at any time.
• Healthy food:Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Free Tuesday Lunch: Every Tuesday, enjoy a complimentary and varied lunch.
• Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment:DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Planning for your future:DocuWare subsidizes your company pension plan!
• We offer a stable jobwith a well established and growing company.
• Unique benefits:Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
• We only use the latest technologies- find out more on Stackshare .
• Up to 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
• Family First:Preferential registration in our selected daycare center in Germering (no guarantee).
• Buddy Program:You’ll be paired with a buddy, who will support you during your onboarding and offer valuable tips.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them. As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual support:After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
• Well-earned rest:35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Mental health support:With our employee assistance program you have free and confidential access to resources and support for your well-being and stress management at any time.
• Healthy food:Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Free Tuesday Lunch: Every Tuesday, enjoy a complimentary and varied lunch.
• Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment:DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Planning for your future:DocuWare subsidizes your company pension plan!
• We offer a stable jobwith a well established and growing company.
• Unique benefits:Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
• We only use the latest technologies- find out more on Stackshare .
• Up to 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
• Family First:Preferential registration in our selected daycare center in Germering (no guarantee).
• Buddy Program:You’ll be paired with a buddy, who will support you during your onboarding and offer valuable tips.

For better insights, check us out on Instagram !

We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.

Decent

We are respectful, helpful and reliable when working with customer, partners and colleagues.

Dynamic

We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.

We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together.