Consultant (m/f/d) Professional Services DACH

DocuWare Europe GmbH; Germering; Hybrid; EUR 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Hybrid work

35 vacation days

E-bike access

Pension plan subsidy

Wellness programs

Global teams

Zusammenfassung

DocuWare Europe GmbH in Germering, Germany seeks a Consultant (m/f/d) for Professional Services in the DACH region. You will analyze customer processes, develop detailed solution concepts, and manage projects as the central contact and project lead.

You bring a university degree or equivalent, strong German and English, and a passion for process optimization and client consulting. Travel readiness and a service-oriented mindset complete your profile.

Qualifikationen

• University degree or completed vocational training in business administration, CS, engineering, or related field.
• Several years of experience in process optimization, project management, and/or client consulting preferred.
• Excellent industry knowledge in document management and strong client interaction.

Aufgaben

• Design DocuWare solutions meeting customer and partner requirements and plan implementations with the Solution Engineer.
• Conduct on-site process analysis workshops with customers and prepare documentation.
• Take responsibility for projects, coordinating resources and leading the project.
• Act as primary contact during onboarding and as key account manager for existing customers.
• Prepare proposals and provide pre-sales and after-sales support.

Kenntnisse

Process optimization

Project management

Client consulting

German language

English language

Stakeholder communication

Ausbildung

University degree

Jobbeschreibung

Consultant (m/f/d) Professional Services DACH

permanent full-time position

Germering / Germany

Your hiring partner

As a Consultant (m/f/d), you will support our sales partners and customers in analyzing existing processes and developing detailed solution concepts; in doing so, you will plan and execute projects while communicating with the project team and stakeholders. If you have a keen eye for excellent problem-solving and process optimization, and enjoy holistic consulting and solution development, we look forward to meeting you!

Your responsibilities include:

• Designing DocuWare solutions that meet customer and partner requirements and planning their implementation in collaboration with the Solution Engineer.
• Conducting on-site process analysis workshops with customers and preparing the associated documentation.
• Taking responsibility for the project - including coordination, resource planning, and project management - and serving as the central point of contact and project lead.
• Acting as the primary contact during the onboarding phase and serving as the key account manager for your existing customers.
• Preparing proposals and providing pre-sales and after-sales support.

What you need to succeed

You hold a university degree or have completed vocational training - ideally in business administration, computer science, engineering, or a related field - or possess relevant training with certified additional qualifications or equivalent professional experience.

Ideally, you already have several years of experience in process optimization, project management, and/or client consulting. However, career changers are also welcome!

In addition, you bring excellent industry knowledge, with a particular focus on the requirements and challenges associated with document management.

Client interaction is a top priority for you. You are characterized by a strong service orientation, excellent communication skills, and a high level of commitment.

A willingness to travel and very good proficiency in German and English round out your profile.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them.

As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual support:After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
• Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Mental health support: With our employee assistance program you have free and confidential access to resources and support for your well-being and stress management at any time.
• Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Free Tuesday Lunch: Every Tuesday, enjoy a complimentary and varied lunch.
• Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment:DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Planning for your future: DocuWare subsidizes your company pension plan!
• We offer astable jobwith a well established and growing company.
• Unique benefits: Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
• We only use thelatest technologies - find out more on Stackshare .
• Up to 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
• Family First: Preferential registration in our selected daycare center in Germering (no guarantee).
• Buddy Program:You'll be paired with a buddy, who will support you during your onboarding and offer valuable tips.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them.

As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual support:After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
• Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Mental health support: With our employee assistance program you have free and confidential access to resources and support for your well-being and stress management at any time.
• Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Free Tuesday Lunch: Every Tuesday, enjoy a complimentary and varied lunch.
• Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment:DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Planning for your future: DocuWare subsidizes your company pension plan!
• We offer astable jobwith a well established and growing company.
• Unique benefits: Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
• We only use thelatest technologies - find out more on Stackshare .
• Up to 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
• Family First: Preferential registration in our selected daycare center in Germering (no guarantee).
• Buddy Program:You'll be paired with a buddy, who will support you during your onboarding and offer valuable tips.

For better insights, check us out on Instagram !

We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.

Decent

We are respectful, helpful and reliable when working with customer, partners and colleagues.

Dynamic

We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.

We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together.