Program Manager – Executive Education (gn*)

Klu; Hamburg; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

KLU in Hamburg, Germany, seeks an experienced program manager to lead end-to-end executive education initiatives, from concept to post-program review. You will collaborate with faculty, executives and partners to design innovative learning journeys, ensure on-site, online and hybrid delivery, and manage budgets and logistics for impactful programs.

Travel with participants, build lasting client relationships, and drive proposals with business development, while continuously improving delivery

Qualifikationen

• 3–5 years of experience in project/program management, ideally in executive education, corporate learning, consulting, or complex event delivery.
• Stakeholder management excellence – you work effectively with academics, clients, partners, and internal teams.
• Confident communicator – comfortable engaging with senior managers, presenting concepts, and uncovering client needs.
• Organized and detail-oriented – you manage timelines, budgets, and quality in complex environments.
• Client-facing mindset – you see client dialogue as essential to designing programs that work.
• Self-directed and proactive – you see what needs to be done and make it happen.
• Thrive in dynamic environments – you juggle multiple programs, adapt when priorities shift, and stay calm under pressure.
• English fluency; German is a strong plus.
• Open to occasional travel with program participants.

Aufgaben

• Lead end-to-end program management of executive education programs (customized and open enrollment) from concept through post-program review.
• Collaborate closely with Executive Education leadership, faculty, and external partners to co-create innovative, impactful learning journeys.
• Ensure seamless delivery of programs: on-site, online, and hybrid, by managing logistics, participant experience, and faculty support.
• Travel with participants to seminar locations, ensuring high-quality service and engagement.
• Protect quality across all touchpoints: communication, materials, timelines, participant management, and execution.
• Run structured after-action reviews to capture learnings and continuously improve program delivery.

Kenntnisse

Project management

Stakeholder management

Communication

Organization

Client-facing

Self-motivated

Adaptability

English fluency

German language

Travel readiness

Tools

LMS

CRM

Project management tools

Jobbeschreibung

We are seeking for

Your Responsibilities

• Lead end-to-end program management of executive education programs (customized and open enrollment) from concept through post-program review.
• Collaborate closely with Executive Education leadership, faculty, and external partners to co-create innovative, impactful learning journeys.
• Ensure seamless delivery of programs: on-site, online, and hybrid, by managing logistics, participant experience, and faculty support.
• Travel with participants to seminar locations, ensuring high-quality service and engagement.
• Protect quality across all touchpoints: communication, materials, timelines, participant management, and execution.
• Run structured after-action reviews to capture learnings and continuously improve program delivery.

Client Engagement & Business Development Partnership

• Act as a trusted advisor for corporate clients, understanding their learning needs and translating them into viable program concepts.
• Partner with our Business Development and Academic Director in shaping proposals, providing expertise on program design, delivery formats, and feasibility.
• Participate in client conversations as the program expert who advises on what's possible and what impact it will create.
• Build long-term relationships through exceptional delivery and proactive identification of renewal opportunities.
• Support marketing efforts by crafting proposals and representing KLU at networking events.

Note: Business Development leads client acquisition and sales ownership. You bring the program expertise that makes proposals credible and deliverable and build your own portfolio of clients over time

Operational Excellence & Innovation

• Manage program budgets, track expenses, and ensure financial compliance.
• Maintain CRM systems and oversee program documentation and feedback analysis.
• Drive continuous improvement through data-driven insights.
• Stay current with trends in executive education, logistics, and leadership to inform program innovation.

Your qualifications

We're looking for someone who combines a hands-on mindset with strong ownership. You enjoy working with clients, thinking entrepreneurially, and taking responsibility for program success.

Essential

• 3–5 years of experience in project/program management, ideally in executive education, corporate learning, consulting, or complex event delivery.
• Stakeholder management excellence – you work effectively with academics, clients, partners, and internal teams.
• Confident communicator – comfortable engaging with senior managers, presenting concepts, and uncovering client needs.
• Organized and detail-oriented – you manage timelines, budgets, and quality in complex environments.
• Client-facing mindset – you see client dialogue as essential to designing programs that work.
• Self-directed and proactive – you see what needs to be done and make it happen.
• Thrive in dynamic environments – you juggle multiple programs, adapt when priorities shift, and stay calm under pressure.
• English fluency; German is a strong plus.
• Open to occasional travel with program participants.

Desirable (we can develop these together)

• Background in executive education, business schools, or corporate learning
• Knowledge of logistics, supply chain management, or related sectors
• Experience in business development, sales, or client relationship management
• Curiosity about learning design and adult learning principles
• Comfort with digital tools (LMS, CRM, project management platforms)

We offer

A unique and impactful role

• End-to-end ownership – shape programs from concept through delivery and see direct impact.
• Client engagement – direct access to senior executives in logistics, supply chain, and beyond.
• Intellectual stimulation – work with renowned faculty and a diverse international community.
• Variety – customized corporate solutions, open seminars, immersion experiences.

Professional development & growth

• Build a unique skill set combining program management, client advisory, and business development – we'll support your growth every step of the way.
• Mentoring and coaching from experienced colleagues and academic leaders.
• Budget for training and executive education – invest in skills you want to develop.