Program Manager – Executive Education (gn*)

KLU Kühne Logistics University; Hamburg; Hybrid; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

End-to-end ownership

Client exposure to senior executives

International community

Hybrid work options

Zusammenfassung

KLU Kühne Logistics University is seeking a Program Manager for Executive Education in Hamburg. You will design, deliver, and scale high-impact learning experiences for professionals, coordinating with leadership, faculty, and partners.

Role involves on-site, online, and hybrid delivery, travel with participants, and proactive client advisory. Expect collaboration across teams, budget management, and continuous improvement in a fast-paced, international environment.

Qualifikationen

• 3–5 years of program management experience in executive education or corporate learning.
• Strong stakeholder collaboration with academics, clients, and partners.
• Excellent spoken and written communication; confident presenting to senior managers.
• Highly organized with ability to manage timelines and budgets in complex environments.
• Client-facing mindset with proactive, self-directed approach.
• Ability to manage multiple programs and adapt to changing priorities.
• English fluency; German language skills are a strong plus.
• Willingness to travel occasionally with participants.

Aufgaben

• Lead end-to-end management of executive education programs from concept to review.
• Collaborate with leadership, faculty, and external partners to design learning journeys.
• Ensure seamless delivery on-site, online, and hybrid; manage logistics and participant experience.
• Travel with participants to seminar locations to provide high-quality service.
• Maintain quality across touchpoints: communications, materials, timelines, and execution.
• Lead after-action reviews to capture learnings and improve delivery.
• Advise corporate clients by translating learning needs into viable program concepts.
• Support proposals with insights on design, formats, feasibility.
• Build long-term relationships and identify renewal opportunities.
• Assist marketing by crafting proposals and representing KLU at events.
• Manage program budgets, track expenses, and maintain CRM and documentation.
• Drive data-driven improvements and stay current with industry trends.

Kenntnisse

Project management

Stakeholder management

Communication

Organization

Client-facing

Multitasking

English fluency

German language

Travel flexibility

Tools

LMS

CRM

Project management tools

Jobbeschreibung

Overview

As a Program Manager in KLU's Executive Education team, you will play a pivotal role in designing, delivering, and scaling high-impact learning experiences for professionals. This role blends program leadership, client engagement, and strategic partnership, aligned with KLU's mission to empower leaders with an operations mindset.

Responsibilities

• Lead end-to-end program management of executive education programs (customized and open enrollment) from concept through post-program review.
• Collaborate closely with Executive Education leadership, faculty, and external partners to co-create innovative, impactful learning journeys.
• Ensure seamless delivery of programs: on-site, online, and hybrid, managing logistics, participant experience, and faculty support.
• Travel with participants to seminar locations to provide high-quality service and engagement.
• Protect quality across all touchpoints—communication, materials, timelines, participant management, and execution.
• Run structured after-action reviews to capture learnings and continuously improve program delivery.
• Act as a trusted advisor for corporate clients, understanding learning needs and translating them into viable program concepts.
• Partner with Business Development and Academic Director in shaping proposals, providing expertise on program design, delivery formats, and feasibility.
• Build long-term relationships through exceptional delivery and proactive identification of renewal opportunities.
• Support marketing efforts by crafting proposals and representing KLU at networking events.
• Manage program budgets, track expenses, ensure financial compliance, maintain CRM systems, oversee documentation and feedback analysis.
• Drive continuous improvement through data-driven insights, staying current with industry trends.

Qualifications

Essential:

• 3–5 years of experience in project/program management, ideally in executive education, corporate learning, consulting, or complex event delivery.
• Stakeholder management excellence—effective collaboration with academics, clients, partners, and internal teams.
• Confident communication skills—engage senior managers, present concepts, uncover client needs.
• Organized and detail-oriented—manage timelines, budgets, quality in complex environments.
• Client-facing mindset and proactive self-direction.
• Ability to juggle multiple programs, adapt to shifting priorities, stay calm under pressure.
• English fluency; German a strong plus.
• Open to occasional travel with program participants.

Desirable (we can develop these together):

• Background in executive education, business schools, or corporate learning.
• Knowledge of logistics, supply chain management, or related sectors.
• Experience in business development, sales, or client relationship management.
• Curiosity about learning design and adult learning principles.
• Comfort with digital tools (LMS, CRM, project management platforms).

Benefits

• End-to-end ownership—shape programs from concept through delivery and see direct impact.
• Client engagement—direct access to senior executives in logistics, supply chain, and beyond.
• Intellectual stimulation—work with renowned faculty and a diverse international community.
• Variety—customized corporate solutions, open seminars, immersion experiences.

Professional Development & Growth

• Build a unique skill set combining program management, client advisory, and business development; support for growth provided.
• Mentoring and coaching from experienced colleagues and academic leaders.
• Budget for training and executive education.
• Participation in industry conferences and networking events.

Work Environment

• International and entrepreneurial—small, agile team from 35+ countries.
• Hamburg HafenCity location—dynamic urban area.
• Hybrid work options and outcome-focused culture.
• Purpose-driven—develop leaders to shape sustainable supply chains.
• Inclusive culture supports diversity; impostor syndrome acknowledged.

Compensation and Benefits

• Full-time (40 hours/week).
• Competitive salary and benefits package.
• 30 days annual leave plus flexible bridge days.
• Pension plan and modern equipment.

Diversity Statement

We value diversity and therefore welcome all applications regardless of gender, nationality, ethnic and social origin, religion and worldview, disability, age, sexual orientation, and identity.