Operations Assistant – Executive Education Operations Hub (gn*)

KLU Kühne Logistics University; Hamburg; Hybrid; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Home office options

Subsidy for public transit (Job-Ticket

Company pension plan

Bicycle leasing

Sports offers

Zusammenfassung

Kühne Logistics University is seeking a motivated Operations Assistant to join the Executive Education Operations Hub in Hamburg. This full-time role (40 hours/week) is initially limited to two years with a view to long-term employment and involves hands-on operational and administrative support for program delivery and participant experience.

The role requires strong organisational skills, a hands-on mindset, and the ability to work across functions.

Qualifikationen

• Completed a commercial/vocational training (e.g., office management) or a university degree with relevant experience.
• Strong organisational skills and a structured, detail-oriented and reliable approach.
• Hands-on mindset with experience coordinating operational and administrative tasks in a service-oriented environment.

Aufgaben

• Coordinate operational delivery of executive education programs, including event planning, participant management, scheduling and on-site support.
• Organise and manage program logistics such as room bookings, catering and travel arrangements for seamless participant experience.
• Handle administrative processes like invoicing, contract coordination with external partners and internal documentation.
• Maintain and update program-related systems and data (CRM, learning platforms, project tools) with accuracy.
• Collaborate with Program Management, Faculty, Marketing, Accounting and other stakeholders to prepare materials and support website updates.

Kenntnisse

Organisational skills

Structured work style

Hands-on mindset

Reliability

Ausbildung

Commercial/vocational training or university degree

Tools

MS Office

CRM systems

Project tools

Digital learning platforms

Jobbeschreibung

We are looking for a motivated Operations Assistant (gn*) to join our Executive Education Operations Hub and support the Program Management team. This is a full‑time position (40 hours/week), initially limited to two years, with a clear intention of long‑term employment. In this role, you will provide hands‑on operational and administrative support that ensures the smooth delivery of our programs and a high‑quality participant experience.

Your Responsibilities

• Coordinate the operational delivery of executive education programs, including event planning, participant management, scheduling, and on‑site support during program delivery, including MBA weekend sessions (typically once per month) with time‑off compensation provided.
• Organise and manage program logistics, such as room bookings, catering, travel arrangements, and other operational requirements to ensure a seamless participant experience.
• Handle administrative processes, including invoicing, contract coordination with external partners, and internal documentation.
• Maintain and update program‑related systems and data (e.g., CRM, learning platforms, project tools), ensuring accuracy and efficient program operations.
• Collaborate closely with Program Management, Faculty, Marketing, Accounting, and other stakeholders to prepare program materials, support website updates, and ensure the smooth execution of all program‑related activities.

Your Qualifications

Must‑haves

• You have completed a commercial/vocational training (e.g., office management, business administration) or hold a university degree combined with relevant practical experience.
• You demonstrate strong organisational skills and work in a structured, detail‑oriented, and reliable way.
• You bring a hands‑on mindset and enjoy coordinating operational and administrative tasks in a service‑oriented environment.

Nice to have

• You have gained initial experience in operations, administration, event coordination, or project support.
• You are familiar with working across different functions and stakeholders and have been exposed to data management or process documentation.
• You are confident using MS Office; experience with CRM systems, project tools, or digital learning platforms is an advantage.
• You communicate confidently in English and German, both written and spoken, and ideally have experience in an international or academic environment.

Personal qualities that make the difference

• You take responsibility for delivering reliable and high‑quality operational results.
• You are highly organised and dependable, with strong attention to detail and quality.
• You collaborate effectively with different stakeholders and contribute to a positive, team‑oriented environment.
• You are motivated to learn, grow, and build expertise in operations, thriving in a role where structure and consistency create impact.

This role is well suited for career starters or professionals returning to work who are eager to gain hands‑on experience in operations and program management in a dynamic, international university environment.

We offer

• A dynamic and growing work environment in higher education with a visible impact on our executive education participants and corporate partners.
• Opportunities to learn, grow, and take responsibility early, including insights into program management and process optimisation in the Operations Hub.
• Modern workplaces with attractive surroundings.
• Flexible working hours and home office options.
• Additional benefits such as subsidy for the public transit “Job‑Ticket”, company pension plan, bicycle leasing, and sports offers.

We value diversity

We value diversity and therefore welcome all applications regardless of gender, nationality, ethnic and social origin, religion and worldview, disability, age, sexual orientation, and identity.

Contact

Please send your complete application documents, including a cover letter, resume, relevant references, and your possible start date and salary expectations, by email to [e-mail] or via the Apply button. gn = gender neutral

About Us

Kühne Logistics University–Wissenschaftliche Hochschule für Logistik und Unternehmensführung is a private university founded in 2010 and located in Hamburg's HafenCity. KLU is a state‑recognised university with the right to grant PhDs. With its AACSB accreditation, it ranks among the top 5% of business schools and management universities worldwide, with a dedicated focus on logistics, operations and supply chain management. Following an internationalisation strategy, we are now opening a campus in Vietnam and plan for two further campuses in Africa and the Americas.

We instill KLU's signature operations mindset in all our students, drawing on the strengths and key characteristics of logistics, including resilience, data‑driven and action‑oriented decision‑making. As a boutique university, KLU offers its students and doctoral candidates a high degree of specialization and excellent study conditions. Further education programmes for specialists and managers are offered in the form of seminars and summer schools by KLU Executive Education.