Product Lead SaaS Management

USU GmbH; Karlsruhe; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Advanced Training Program U Step Up!

Onboarding event

Company car for private use

30 days vacation

Employee discounts

Flexible working hours

Job summary

USU is seeking a Product Lead for SaaS Management to own the strategy, roadmap, and business impact of the new product. You will drive ARR, pricing, retention, and customer value while aligning multiple teams toward a unified product vision.

Responsibilities include translating market needs into differentiation, overseeing AI features, and ensuring successful transition for customers to the new product. German and English proficiency is required.

Qualifications

• 8+ years in product management, ideally B2B SaaS, with end-to-end product responsibility.
• Solid background in SaaS management, software asset/license management or equivalent IT ops.
• Proven ARR responsibility and data-driven decision making.
• Practical AI expertise; ability to write specs for AI agents and assess AI features.
• Strategic, commercial, and analytical thinking; strong stakeholder management.
• Fluent German and English.

Responsibilities

• Define vision, strategy, and prioritized roadmap for the new SaaS management product.
• Drive ARR growth, pricing, packaging, retention, and expansion using data and KPIs.
• Lead customer and market differentiation; support strategic deals and proofs of concept.
• Shape AI governance, shadow AI transparency, and cost control within the product.
• Coordinate across teams; develop PM community and ensure delivery of OKRs.

Skills

Product management

B2B SaaS

End-to-end ownership

SaaS management

AI expertise

Stakeholder management

Data-driven

German & English

Tools

AI tooling

Analytics tools

Job description

USU is investing heavily in SaaS management. Our new product is clearly gaining momentum among enterprise customers, and the market is moving in our direction. As part of this, we're looking for a Product Lead who will take full responsibility for this product and help shape its future. You’ll join more than 650 great colleagues across 10 locations in many countries, all of whom are looking forward to setting new standards in IT management alongside you.

As Product Lead, you’ll assume the highest level of technical responsibility for the strategy, roadmap, and business success of our SaaS management product at USU—with a focus on market positioning, customer value, and measurable ARR contribution. You’ll manage the transition of our existing customers to the new product, bridge functional gaps, and establish it as the clear successor. You’ll also define our product’s approach to embedded AI features, AI licenses, and usage‑based costs—within an organization that, of course, develops using AI agents.

Together, we’ll delight our customers and shape the future of IT management.

Product Lead SaaS Management

We have exciting tasks for you:

• Product Strategy & Roadmap: You are responsible for the vision and prioritized roadmap, ensure alignment across the portfolio, and establish the new product as the successor to our previous solutions
• Revenue & Business Impact: You are responsible for ARR and growth, drive pricing, packaging, retention, and expansion, and manage these efforts based on data and KPIs.
• Customer & Market Focus: You translate customer needs and market trends into product differentiation and support strategic customers, deals, escalations, and proofs of concept.
• AI: You shape AI governance, shadow AI transparency, and cost control within the product. You work in an AI-native manner-spec-first, with AI prototypes and quality-oriented planning-and credibly position our capabilities.
• Collaboration & Leadership: You align the involved teams on shared priorities, provide technical leadership without disciplinary authority, and help develop the PM community.
• Execution Strength: You ensure reliable delivery and quality, make priorities and trade‑offs transparent, and achieve committed OKRs by removing cross-team roadblocks

Your qualifications:

• At least 8 years of experience in product management, ideally in a B2B SaaS environment, with proven end‑to‑end responsibility for a product
• Solid background in SaaS management, software asset management, license or IT asset management, or comparable IT operations topics
• Proven responsibility for products or portfolios directly related to ARR
• Practical AI expertise. You naturally use AI tools in your work, write specifications that AI agents can build upon, and can assess the quality of AI features
• Strategic, commercial, and analytical thinking
• Excellent stakeholder management and strong communication skills
• A data‑driven approach and experience in scaled agile environments
• Professional‑level proficiency in German and English

Our Benefits:

• Individual Development in our Advanced Training Program U Step Up!
• Sponsorship Program and individual Employee orientation plan and a groupwide Onboarding event
• USU-Bistro with reduced offers for lunch
• Accident insurance
• Bonus for employee recommendation
• Benefit for your Retirement arrangement and disability insurance
• Company car for private purposes
• 30 days vacation annually + special leave
• employee discounts
• Water, Coffee, Tea & fruits are free of charge
• Flexible working hours, Sabbaticals and open Doors
• Familiar working atmosphere

Location

Division

Qualification

Working Hours

Code

• Aachen, Karlsruhe, Möglingen
• Software
• Senior Level
• Full-Time
• 5110

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