Portuguese Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; Alemania; A distancia; EUR 27.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

2 extra salaries per year (13th & 14th

Monthly performance bonus

Fully paid relocation package

Fully paid training programs

Comprehensive health insurance

Descripción de la vacante

Mercier Consultancy Group is seeking Portuguese-speaking Customer Experts for Dyson, offering a remote-friendly position in Greece with relocation support. You will deliver empathetic support for Dyson electronics, including vacuums, air purifiers, and hair care tech, in Portuguese and English.

The role emphasizes product knowledge, CRM documentation, and collaboration with global teams. Ideal candidates will be fluent in Portuguese, have customer service experience, and be willing to relocate

Formación

• Native or fluent Portuguese language skills required.
• Proficient English to communicate in a global environment.
• Experience in customer service and consumer electronics is advantageous.

Responsabilidades

• Provide expert-level support for Dyson consumer electronics via phone, email, and chat in Portuguese.
• Document interactions accurately in CRM and contribute to service improvements.
• Collaborate with international teams to meet KPIs and SLAs.
• Assist customers with technical troubleshooting and product guidance.

Conocimientos

Portuguese (native fluent)

English (professional)

Customer service experience

Relocation to Greece

Tech-savvy

Herramientas

CRM systems

Descripción del empleo

Portuguese Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting world-class talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional excellence with exceptional personal lifestyle experiences, making us the top choice for those seeking jobs in Greece.

Job Overview

We are currently looking for talented individuals to join our team as Portuguese Speaking Customer Experts for Dyson, a global leader in premium consumer electronics. This role is a unique opportunity to represent a high-innovation brand while enjoying a remote-friendly position in Greece, supported by a world-class team and a comprehensive relocation package.

Key Responsibilities

• Provide expert-level support for Dyson's innovative consumer electronics portfolio, including vacuum cleaners, air purifiers, and hair care technology
• Deliver professional, empathetic, and efficient communication to customers via phone, email, and chat in Portuguese
• Assist customers with technical troubleshooting, product guidance, and post-purchase inquiries to ensure maximum satisfaction
• Maintain deep product knowledge to act as a brand ambassador for one of the most prestigious names in the consumer electronics industry
• Accurately document customer interactions and feedback in our CRM systems to drive continuous service improvement
• Collaborate with international teams to meet performance KPIs and service level agreements
• Engage with clients to offer solutions that align with their specific household and lifestyle needs

Requirements

• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)
• Professional proficiency in English to communicate within our global corporate environment
• Previous experience in customer service or a strong passion for the consumer electronics sector is highly advantageous
• Excellent problem-solving skills and a tech‑savvy mindset
• Residency within Greece or a commitment to relocate to Greece for this role

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary) as part of your comprehensive package
• Monthly Performance Bonus to reward your dedication
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for Portuguese‑speaking jobs
• Fully Paid Training programs to ensure you are an expert on all Dyson consumer electronics
• Comprehensive Health Insurance coverage
• And Much More, including team‑building events and career development pathways

Life in Greece

Choosing to pursue the Portuguese Speaking Customer Experts for Dyson position in Greece means embracing a life of unparalleled quality. Greece is renowned for its sunny Mediterranean climate, historic charm, and a vibrant social scene that offers something for everyone, making it one of the most sought‑after destinations for international professionals.

Living in Greece provides the perfect work‑life balance, where you can enjoy world‑class cuisine and a relaxing pace of life after your workday. With our seamless relocation support, moving to Greece becomes an effortless transition, allowing you to focus on your career growth while immersing yourself in the rich culture and beautiful landscapes that only Greece can offer.