Outlet Manager

Constance Hospitality Management; Konstanz; On-site; EUR 8,400 - 9,500; Full time

Job summary

Constance Prince Maurice, a luxury hideaway in Mauritius, seeks an experienced Outlet Manager to lead daily operations, oversee a diverse team, and drive exceptional guest experiences and financial performance. You will maintain service standards, monitor stock and cash handling, and prepare basic sales and operational reports while upholding the highest levels of professionalism.

Join a passionate team focused on excellence, sustainability, and growth within a renowned luxury hospitality group.

Qualifications

• NC3 in Food Beverage or equivalent required.
• 2+ years of experience in same or similar role.
• Strong leadership and communication skills.
• Customer-focused and results-oriented.
• Good organizational and problem-solving skills.

Responsibilities

• Manage daily outlet operations and ensure smooth service.
• Supervise, train, and motivate staff.
• Achieve sales and profitability targets.
• Maintain high customer service standards.
• Monitor stock, cash handling, and inventory.
• Ensure cleanliness, safety, and company standards are maintained.
• Handle customer complaints and operational issues.
• Prepare basic sales and operational reports.

Skills

Leadership

Communication

Customer focus

Organizational skills

Problem solving

Education

NC3 in Food Beverage

Job description

• Compensation: MUR 40,000 - MUR 45,000 - monthly

Company Description

A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.

Job Description

We are seeking an experienced and professional Outlet Manager to lead operations at our Constance Prince Maurice location in Mauritius. The successful candidate will oversee all aspects of outlet management, ensuring exceptional customer experiences, operational excellence, and strong financial performance. You will be responsible for managing a diverse team, maintaining service standards, and driving sales growth whilst maintaining the highest levels of professionalism and customer focus.

Key Responsibilities:

• Manage daily outlet operations and ensure smooth service.
• Supervise, train, and motivate staff.
• Achieve sales and profitability targets.
• Maintain high customer service standards.
• Monitor stock, cash handling, and inventory.
• Ensure cleanliness, safety, and company standards are maintained.
• Handle customer complaints and operational issues.
• Prepare basic sales and operational reports.

Qualifications

• NC3 in Food Beverage or any other qualifications.
• Proven experience in same position at least 2 years or similar position.
• Strong leadership and communication skills.
• Customer-focused and results-oriented.
• Good organizational and problem-solving skills.

Additional Information

WORK WITH CONSTANCE

Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

Be part of a company that values people, innovation, and excellence.