Operations Specialist (f/m/d)

SAP Belgium NV/SA; Walldorf; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

SAP Walldorf is seeking a results-oriented analytics professional to drive Industry AI operations. You’ll convert data, insights, and operational signals into actionable leadership recommendations, and prepare executive-ready materials for strategic reviews.

You’ll shape AI adoption, coach teams on guardrails, and streamline workflows using Claude and Joule Work Desktop to accelerate impact. Hybrid, full-time role with global stakeholders.

Qualifications

• Strong business acumen and financial modelling skills.
• Bachelor's degree in Business or Business Information Systems.
• Ability to communicate with senior stakeholders in English.

Responsibilities

• Turn performance data and insights into clear recommendations for leadership.
• Prepare decision-ready materials for reviews and strategic planning.
• Connect priorities, dependencies, risks, and resources across teams.
• Shape AI usage; use Claude to accelerate research and draft executive content.
• Leverage Joule Work Desktop to streamline recurring workflows.
• Create reusable AI prompts, templates, and playbooks for consistency.
• Identify high-value AI use cases and translate them into scalable processes.
• Automate routine prep and knowledge capture; coach on responsible AI adoption.

Skills

Financial modelling

Business acumen

Analytical thinking

Stakeholder communication

English communication

Education

Bachelor's degree in Business or Business Information Systems

Tools

Claude AI

Joule Work Desktop

Job description

The Role

Team Links: Management

Location Links: Walldorf

Work Pattern: Hybrid - Contract Type: Full-time - Reference: REF2716P

Job Description

What You'll Bring

You have strong business acumen, sharp analytical thinking, and hands-on financial modelling skills. You hold a Bachelor's degree in Business or Business Information Systems. You have a natural affinity for processes and governance, and you're comfortable turning complex topics into clear, structured thinking. You communicate confidently with senior stakeholders in English; other languages are a plus.

What You'll Build

You'll be the operational engine behind Industry AI business steering. You'll turn performance data, financial insights, and operational signals into clear recommendations for leadership. You'll prepare decision-ready materials for business reviews, leadership meetings, and strategic planning cycles. You'll connect priorities, dependencies, risks, and resources across teams to keep strategic initiatives on track.

You'll also shape how the team works with AI. You'll use Claude to accelerate research, synthesise complex inputs, challenge assumptions, and draft executive content. You'll leverage Joule Work Desktop to streamline recurring workflows and surface relevant business context. You'll create reusable AI prompts, templates, and playbooks to improve the speed and consistency of analysis and reporting. You'll identify high-value AI use cases in business operations and translate them into practical, scalable ways of working. You'll automate routine preparation, follow-ups, and knowledge capture — so the team focuses on higher-value work. You'll coach colleagues on responsible AI adoption, sharing best practices and clear guardrails for handling business-sensitive information.

Where You Belong

You'll join a newly established, high-impact Industry AI Operations team at the centre of SAP's Autonomous Enterprise strategy. You'll work closely with senior leaders across Product & Engineering, Finance, Strategy, and global stakeholders. This is a team building the future of how SAP operates — and you'll be at the centre of it.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] .

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Company Description

At SAP, you'll belong to a diverse, international community that learns fast, shares openly, and celebrates impact. You'll have access to global peers, modern tools, and development pathways-so your ideas travel and your career grows. Expect mentoring, rotations, and certifications that build your craft quickly.