Business Process Chief Expert (m/f/d) Customer Industry Solutions (CIS)

SAP IT Business Systeme; München; Vor Ort; EUR 140.000 - 190.000; Vollzeit

Zusammenfassung

SAP's Customer Industry Solutions team in Munich seeks a Business Process Chief Expert (m/f/d) for CIS. You bring 12+ years across Manufacturing, Energy, or Professional Industries, lead enterprise transformations, and define scalable Agentic AI solutions with a focus on data readiness, process fit, and measurable outcomes.

You will lead workshops with business and IT, surface high-value AI opportunities, translate challenges into implementable AI solutions, own the lifecycle from discovery to

Qualifikationen

• 12+ years in Manufacturing, Energy, or Professional Industries.
• Hands-on experience defining and scaling Agentic AI solutions.
• Proven ability to present to C-suite and build business cases.
• Experience with SAP analytics and process tools.

Aufgaben

• Lead discovery workshops with business and IT stakeholders.
• Translate challenges into AI-enabled solutions and deploy quickly.
• Define requirements, prototypes, and measurable business outcomes.
• Shape SAP's Industry AI strategy across teams.

Kenntnisse

Executive Leadership

Enterprise Transformation

AI Strategy

Stakeholder Management

Data-driven Decisions

Tools

S/4HANA

Business AI Platform

Joule

Signavio

LeanIX

Jobbeschreibung

Business Process Chief Expert (m/f/d) Customer Industry Solutions (CIS)

• Full-time

What you’ll Bring

You bring 12 or more years in Manufacturing, Energy, Consumer Products, or Professional Industries. You have led enterprise-level business transformations. You have hands‑on experience defining and scaling Agentic AI solutions. You focus on data readiness, process fit, and measurable outcomes. You build and sustain strategic relationships at the C‑suite level. You navigate complex organisational dynamics with skill. You construct business cases that connect AI use cases to profit and loss impact. You have mentored senior colleagues in use case design and value outcomes. Your SAP toolkit includes S/4HANA, Business AI Platform, Joule, Signavio, and LeanIX. You write and present confidently to senior audiences.

What you’ll Build

You lead discovery workshops and boot camps with business and IT stakeholders. You surface, qualify, and prioritise high-value Industry AI opportunities. You translate business challenges into implementable AI solutions. You own the full lifecycle from discovery to deployment. You define requirements, build prototypes, and validate business outcomes. You put measurable value into production within weeks. You build industry-specific AI assets from customer learnings for global reuse. You document the financial and operational value of each asset. You represent SAP's Industry AI vision at executive forums and industry conferences. You lead strategic co‑innovation at the C‑suite level. You mentor your team in use case design and value engineering.

Where you Belong

You join SAP's Customer Industry Solutions team as one of its most senior domain voices. You shape how Industry AI is practised across the team. You influence SAP's product and go‑to‑market direction. The frameworks you establish will have impact well beyond your direct work. You mentor the next generation of Industry AI experts. You drive lasting improvements to how the practice operates.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business‑critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
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