Operations Manager - Germany

Blue Wireless; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Be part of a professional international team

Work with maritime and business customers across Europe

Opportunity to shape the role

Career development pathways

Supportive working environment

Zusammenfassung

A global service provider of wireless solutions is seeking an Operations Manager in Frankfurt, Germany. In this role, you will optimise operational performance by managing the order lifecycle from intake to completion. Key responsibilities include collaborating on installations, coordinating service component delivery, supporting technical teams, and managing procurement. Proficiency in English and German, along with strong organisational and leadership skills, is essential. This position offers a chance for significant impact in a fast-paced tech environment and opportunities for career development.

Qualifikationen

• Bachelor’s degree or equivalent.
• Strong organisational and analytical skills.
• Excellent communication and interpersonal abilities.
• Fluent in English and German.

Aufgaben

• Collaborate with customers and engineers to schedule installations.
• Coordinate with teams to source, pack, and deliver service components.
• Support technical teams in finalising orders and handling escalations.
• Manage procurement and logistics to optimise costs and approve bills.
• Provide 2nd-level local support during German office hours.
• Train and manage partners to ensure delivery to specifications.
• Assist with billing, payments, and accounting matters.
• Document processes and propose automations for efficiency.
• Lead complex projects independently and within teams.

Kenntnisse

Strong organisational skills

Analytical skills

Excellent communication

Time-management

Interpersonal abilities

Leadership capability

Multitasking

Problem-solving skills

Fluent in German

Fluent in English

Ausbildung

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

Blue Wireless is the first global service provider of wireless network solutions. We specialise in LTE/5G and emerging Low Earth Orbit (LEO) satellite technologies such as Starlink, delivering reliable connectivity to branch, remote, retail, IoT and maritime customers in 90+ countries.

Headquartered in Singapore with local offices in Australia, Malaysia, Netherlands, UK and the United States, we grow by combining advanced technology with a dedicated, hands‑on workforce. We are now seeking an Operations Manager to join our German team and drive operational excellence.

Role Overview

As Operations Manager in Germany you will optimise operational performance and ensure successful delivery of wireless services. You will act as the ‘air traffic controller’ for the order lifecycle, managing the process from intake through to completion while maintaining high service levels.

Key Responsibilities

• Order Planning – Collaborate with customers, field engineers and third parties to schedule installations and meet assigned service levels.
• Order Preparation – Coordinate with internal teams to source, configure, pack, ship and deliver all service components.
• Order Completion – Support technical teams in finalising orders, handling escalations, and driving customer satisfaction.
• Procurement & Logistics – Work with global procurement to secure goods and services cost‑effectively, manage suppliers, optimise costs and approve bills within the region.
• Technical Support – Provide 2nd‑level local support during German office hours and ad‑hoc technical requests to the Global Support Centre.
• Partner & Field Engineer Management – Train, enable and manage partners to ensure delivery to specifications and deadlines.
• Finance & Accounting – Assist the global finance manager with billing, payments and accounting matters as required.
• Process Improvement – Document and refine processes, propose automation to increase efficiency.
• Project Management – Lead complex projects with customers, partners and internal teams; work independently and as part of a team, think strategically and deliver on deadlines.

Requirements

• Bachelor’s degree or equivalent.
• Strong organisational and analytical skills.
• Excellent communication, time‑management and interpersonal abilities.
• Fluent in English and German (written and verbal); other European languages are an advantage.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Leadership capability, multitasking, and problem‑solving skills.
• Experience in telco or related network environments is a plus.

What We Offer

• Be part of a professional international team of networking experts.
• Work with maritime and business customers across Europe.
• Opportunity to shape the role and contribute to business growth.
• Career development pathways as the company expands.
• A supportive, healthy working environment within a “destination workplace.”

This role provides a global career opportunity in a fast‑paced, tech‑focused company. Join us to make a real impact and grow with a leading wireless solutions provider.