Night Manager (m/f/d) - Hilton Mainz

Hilton; Mainz; Vor Ort; EUR 42.000 - 48.000; Vollzeit

Benefits dieser Stelle

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Zusammenfassung

Hilton Mainz is seeking a Night Manager (m/f/d) to oversee overnight hotel operations and deliver exceptional hospitality. You will manage nightly audits and financial reconciliations, ensure payment integrity, and collaborate with department leaders to improve processes.

You will support overnight operations, handle guest issues, and coach a small team to sustain a positive work environment. The role requires a valid German work permit and fluency in both German and English, with full-time

Qualifikationen

• Fluency in German and English is required.
• Valid German work permit is required.

Aufgaben

• Manage nightly audits and reconciliation.
• Drive financial reconciliation across departments.
• Ensure payment integrity and resolve discrepancies.
• Analyze reporting to improve audit accuracy.
• Support overnight operations and guest issue handling.
• Inspire, supervise and develop the team, maintaining a positive work environment.

Kenntnisse

Leadership

Teamwork

Integrity

Hospitality

Ownership

German & English fluency

Jobbeschreibung

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Night Manager (m/f/d) at Hilton Mainz , you’re not just overseeing overnight hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
• Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
• Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
• Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
• Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Please note that this position requires a valid German work permit and fluency in both German and English .

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.

Job Identification: 219563

Job Category: Guest Services, Operations, and Front Office

Job Schedule: Full time

Salary 42.000 - 48.000 EUR/gross/year