New Messaging Agent (Fully Remote)
LivePerson
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Benefits dieser Stelle
Zusammenfassung
LivePerson, a global leader in enterprise conversations, is seeking a customer support specialist to multitask in a fast-paced environment and learn new services. You will respond to requests via messaging and resolve technical issues to ensure a high-quality customer experience.
Ideal candidates have proven customer service and technical troubleshooting skills, excellent English communication, and a strong self-learning ability.
Qualifikationen
- Proven customer service and technical troubleshooting skills.
- Excellent English communication and self-learning ability.
Aufgaben
- Multitask in a fast-paced environment and learn new services.
- Respond to support requests via messaging and resolve technical issues.
- Follow escalation processes and provide product feedback.
Kenntnisse
Jobbeschreibung
- Multitask in a fast-paced environment and learn new services.
- Respond to support requests via messaging and resolve technical issues.
- Follow escalation processes and provide product feedback.
What You Need for Success:
- Proven customer service and technical troubleshooting skills.
- Excellent English communication and self-learning ability.
- Health coverage: medical, dental, and vision.
- Development: tuition reimbursement and professional resources.
Why You’ll Love Working Here:
- Celebrate diversity and empower global conversations.
- Unique, growth-oriented culture with remote-friendly policies.
- Recognized as a top innovative and beloved workplace.
LivePerson is a global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for brands like HSBC and Chipotle. They foster an inclusive workplace culture that encourages collaboration, innovation, and continuous growth.
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