Network Support Engineer at N Consulting Ltd

RxREVU, Inc.; Düsseldorf; Vor Ort; EUR 42.000 - 58.000; Vollzeit

Zusammenfassung

RxREVU, Inc. is seeking Network technicians with 3+ years' experience in Germany to work on dispatch/on-demand projects across multiple sites. The role focuses on physical infrastructure tasks including rack mounting, cabling, fibre handling, and basic network support under supervision.

Candidates should be comfortable with vendor equipment, basic network fundamentals, and ITSM ticketing. The position may require travel between sites and adherence to site safety and clearance requirements in

Qualifikationen

• 3+ years' experience in Germany in dispatch/on-demand roles.
• Hands-on in physical infrastructure installation and maintenance.
• Familiarity with rack elevations, port maps and as-built drawings.
• Experience with vendor hardware and basic network gear at L1.
• Ability to follow ITSM processes, create work logs and evidence photos.
• Local language business level plus English (B2-C1).
• Willingness to travel between sites and undergo clearance where required.

Kenntnisse

Rack & stack

Structured cabling

Fibre installation

Power distribution

Device swaps

DOA handling

DHCP/DNS basics

Console access

Wireless basics

Vendor exposure

Cisco Meraki

ITSM basics

CMDB tagging

Tools

Fluke cable certifier

Toner/probe

Crimpers

Punch-down tools

Label printer

Console adapter

Crimping tools

Power meter

Jobbeschreibung

We are looking for Network technicians with 3+ years' experience within Germany in Dispatch/On-Demand basis.

Core technical skills

Physical infrastructure (the bulk of the role)

• Rack & stack: mounting switches, routers, firewalls, APs, PDUs; rail kits, cage nuts, torque, ESD discipline
• Structured cabling: Cat5e/6/6A termination, patching, RJ45 crimping, keystone/patch panel work, cable management and dressing
• Fibre: LC/SC/MPO handling, cleaning, polarity, transceiver install (SFP/SFP+/QSFP/QSFP28), DOM checks, bend-radius discipline
• Power: A/B feed awareness, PDU port mapping, C13/C14/C19 leads, UPS basics
• Device swaps: like-for-like replacement, DOA/RMA handling, serial capture, packaging and return logistics

Network fundamentals (enough to be useful, not to own config)

• DHCP/DNS basics, default gateway, ARP, basic STP awareness
• Console/CLI access: serial cable, PuTTY/SecureCRT, loading a config file, show commands, password recovery, IOS/firmware upload under supervision
• Wireless: AP mounting, orientation, mounting heights, PoE injectors, basic RF awareness.

Vendor exposure

• Cisco Catalyst/Nexus/ISR, Meraki, Aruba/HPE, Juniper, Fortinet, Palo Alto - at physical/L1 level
• Familiarity with rack elevations, as-built drawings, port maps

Tooling

Fluke cable certifier or equivalent, toner/probe, light source & power meter (OTDR for fibre-heavy scopes), crimpers/punch-down, label printer (Brady/Dymo), laptop with console adapter, basic hand tools, ladder/PPE.

Process & delivery skills

• ServiceNow (or client ITSM) - ticket updates, worklogs, closure notes, evidence photos
• Asset/CMDB accuracy: serials, asset tags, location, port mapping

Non-technical requirements (these decide placement more often than the tech)

• Preferable but not mandatory: Valid driving licence and own vehicle; willingness to travel between sites
• Local language at business level plus English (for Germany, B2-C1 as you already spec)
• Customer-facing manner, lone working, site induction compliance
• Out-of-hours, standby/callout and weekend change window availability
• Right to work, background/security screening; site-specific clearance where applicable
• H&S: working at height, ladder safety, PPE, LOTO and permit-to-work for factory/OT environments

Certifications

Baseline: CompTIA Network+ or Cisco CCT Routing & Switching. Preferred: CCNA